Experience

Organimi
• Canada
• Software Development
• 1 - 100 Employee
• Customer Success Representative

  • Aug 2023 - Present


Jack Astor's Bar and Grill

• Canada
• Restaurants
• 300 - 400 Employee

• Bartender

  • Feb 2020 - Present

  - Provide a high level of front-line customer service including greeting and engaging customers in product selection- Responsible for the preparation and serving of drinks and food while practicing “selling up” method of sales- Follow operating and drink and food preparation standards- Work with the team to open and close service area following established procedures- Complete administrative duties in a timely manner (eg. revenue reports, incident/accident reports, opening and closing procedures)- Anticipate volume and prepare items to meet demand- Receive, check, and re-stock inventory as required- Maintain clean and safe workstations and equipment at all times- Utilize problem-solving and conflict-resolution skills, using sound judgment and diplomacy in confrontational situations- Maintain complete vigilance while on duty and be ready to respond to any emergency situation- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff Show less

• Local Store Marketer

  • Sep 2022 - Aug 2023

  - Manage & execute marketing communications plans for external audiences, to build profile of Richmond Hill location and all initiatives that support brand & promotional objectives.- Develop and supervise local store marketing, including experiential events from ideation to execution.- Develop targeted PR campaigns of marketing led initiatives to maximize impact of paid and earned media impressions in traditional and social streams.- Support the management team with national brand campaigns, store events, sponsorships, and social media marketing with a focus on generating sales and traffic to the location- Collaborate with local businesses and community partners to identify opportunities, promote customer acquisitions, build brand awareness, and elevate visibility within the community- Manage all local marketing requests and communicate with management on all community initiatives, campaigns, and events- Develop and implements tools to measure effectiveness of local/marketing PR communications and procedures.- Manages internal and external local marketing/PR/events budgets and directs external agencies and partners as required. Show less


Ladner's Landing Pub & Grill
• Bartender

  • 2018 - 2020


Black Press

• Multimedia Marketing Consultant

  • Apr 2017 - Jul 2018

  My position at this company was as an inside multimedia sales consultant. I cold-called prospective clients to build new businesses. My targets were seasonal advertising and nonprofits. I would build low-cost, shared, and themed advertising space in the newspaper or online for these clients. - Contacted prospective business clients via phone, email, and social media - Developed valuable, trustworthy, and informative B2B relationships - Maintained a strong volume of calls, emails, and relationships with paper and CRM tracking - Consulted a variety of clients in the home building/improvement, non-profit, senior services, childcare, and events sector - With the business goals of each client in mind. I drafted custom print & digital advertisement design layouts for our design team to produce - Managed the performance of my client's marketing plans. And adjusted as needed Show less



VIBRANT Marketing

• Pakistan
• Real Estate
• 1 - 100 Employee

• Brand Ambassador

  • 2016 - 2017

  - Marketed multiple brands (Diageo and Sleeman), utilizing experiential marketing techniques - Upheld a working knowledge of brand details, through various means of self-educating - Completed on-premise sampling of brand products to increase customer awareness - Influenced customers with brand promotions and merchandising, to build lasting relationships between customers and brand; educated customers and potential clients on brands identity - Marketed multiple brands (Diageo and Sleeman), utilizing experiential marketing techniques - Upheld a working knowledge of brand details, through various means of self-educating - Completed on-premise sampling of brand products to increase customer awareness - Influenced customers with brand promotions and merchandising, to build lasting relationships between customers and brand; educated customers and potential clients on brands identity



Bell

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Sales Associate

  • 2015 - 2017

  - Maintained a professional and friendly environment for all customers and fellow associates. - Maintained a superior level of customer service. - Executed needs analysis for each customer. - Successfully assisted customers in the purchase of Samsung, Apple, Blackberry, LG, and Nokia products and Bell services. - Processed sales within the POS system including contracts and installment agreements. - Responded in a timely manner to customer inquiries, needs, and problems. - Performed opening and closing activities as well as the housekeeping and inventory needs of the retail store. Show less