Experience

Krayden, Inc.

• United States
• Chemical Manufacturing
• 100 - 200 Employee

• Sales Administrator

  • May 2022 - Present

  Denver Metropolitan Area

• Sales Administrator

  • May 2022 - Jun 2022

  Denver Metropolitan Area



Gourmet Foods International

• United States
• Food and Beverage Services
• 300 - 400 Employee

• Independent retail manager

  • Oct 2021 - May 2022

  As an Independent Retail Manager with a million-dollar book of business, I managed all aspects of the retail sales process, from resolving customer issues to prospecting new customers. I specialized in selling cheese and imported speciality items, focusing on high-end restaurants, hotels, catering, and wine shops. One of my primary responsibilities was resolving customer issues quickly and efficiently, ensuring that their needs and concerns were met. In addition, I proactively showed… Show more As an Independent Retail Manager with a million-dollar book of business, I managed all aspects of the retail sales process, from resolving customer issues to prospecting new customers. I specialized in selling cheese and imported speciality items, focusing on high-end restaurants, hotels, catering, and wine shops. One of my primary responsibilities was resolving customer issues quickly and efficiently, ensuring that their needs and concerns were met. In addition, I proactively showed new products to customers, providing them with the information and support they needed to make informed purchasing decisions. I also prospected new customers, built relationships with high-end restaurants, hotels, catering, and wine shops, and expanded our customer base to drive growth and profitability. Overall, my role as an Independent Retail Manager required me to be entrepreneurial, strategic, and customer-focused, capable of managing all aspects of the sales process and delivering exceptional service and support to our customers. Show less



FreshPoint, Inc.

• United States
• Food & Beverages
• 700 & Above Employee

• Inside Sales Manager / customer service manager

  • Jan 2020 - Nov 2021

  Denver As a Customer Service and Sales Team Manager, I led a team of customer service representatives, providing guidance, support, and coaching to ensure the highest level of customer satisfaction. In addition, I trained the sales team on Sales Force, a CRM platform, to streamline sales processes and increase productivity. Collaboration and communication were also key aspects of my role. I worked closely with managers from various departments to identify and address customer needs, concerns… Show more As a Customer Service and Sales Team Manager, I led a team of customer service representatives, providing guidance, support, and coaching to ensure the highest level of customer satisfaction. In addition, I trained the sales team on Sales Force, a CRM platform, to streamline sales processes and increase productivity. Collaboration and communication were also key aspects of my role. I worked closely with managers from various departments to identify and address customer needs, concerns, and feedback. By doing so, I ensured that our team was aligned with the company's overall objectives and goals. As part of my responsibilities, I created and delivered training materials for both the customer service and sales teams, providing ongoing education to enhance skills and knowledge. I also developed creative solutions to meet customers' needs, leveraging my problem-solving skills and expertise. Overall, my role as a Customer Service and Sales Team Manager required me to be a dynamic, proactive, and effective leader, capable of managing multiple priorities, driving results, and fostering a positive team culture. Show less



Sysco

• United States
• Food and Beverage Services
• 700 & Above Employee

• Street sales admin / SalesForce administrator

  • Mar 2018 - Jan 2020

  Greater Denver Area As an Outside Sales Admin, I served as the primary administrative support for the VP of Sales, managing calendars, scheduling appointments, and handling travel arrangements. I also provided support to the sales team, assisting with proposals, presentations, and other sales-related documents. In addition, I was responsible for managing the company's Salesforce platform, serving as the primary administrator and trainer for the sales team. I customized and configured the system to meet the… Show more As an Outside Sales Admin, I served as the primary administrative support for the VP of Sales, managing calendars, scheduling appointments, and handling travel arrangements. I also provided support to the sales team, assisting with proposals, presentations, and other sales-related documents. In addition, I was responsible for managing the company's Salesforce platform, serving as the primary administrator and trainer for the sales team. I customized and configured the system to meet the unique needs of the organization, ensuring that data was accurate and up-to-date. Collaboration and communication were also key aspects of my role. I worked closely with other departments to ensure that company policies were being followed and to identify areas for improvement. By doing so, I helped to streamline processes and enhance the overall customer experience. As part of my responsibilities, I also developed and delivered training programs for the sales team, providing ongoing education on the latest sales techniques, best practices, and technology tools. This enabled the team to stay ahead of the competition and deliver exceptional results. Show less



US Foods

• United States
• Food and Beverage Services
• 700 & Above Employee

• Sales Coordinator

  • Apr 2015 - Apr 2017

  Greater Denver Area As an Inside Sales Coordinator for a team of 11 Territory Sales Managers and one District Sales Manager, I was responsible for supporting the Support division's sales efforts by addressing and resolving customers' and Territory Managers' questions and requests in a timely manner. I utilized my detailed knowledge of US Foods products, systems, and tools to ensure customer satisfaction and maximize sales opportunities. In addition, I worked closely with sales managers to help them achieve… Show more As an Inside Sales Coordinator for a team of 11 Territory Sales Managers and one District Sales Manager, I was responsible for supporting the Support division's sales efforts by addressing and resolving customers' and Territory Managers' questions and requests in a timely manner. I utilized my detailed knowledge of US Foods products, systems, and tools to ensure customer satisfaction and maximize sales opportunities. In addition, I worked closely with sales managers to help them achieve their sales goals by utilizing Sales Force to track and manage customer accounts. I developed relationships with existing accounts over the phone, providing exceptional customer service and ensuring repeat business. One of my primary responsibilities was to coordinate day-to-day activities for the Territory Sales Managers and District Sales Manager, ensuring that all sales operations ran smoothly. I also processed sample requests for brokers and vendors, providing sales teams with the materials they needed to drive business. As part of my role, I processed credits and debts in a timely manner, working closely with logistics to track and communicate transportation needs. In addition, I provided vacation coverage to Territory Managers, assisting their customers with order placement and any issues that arose. Overall, my role as an Inside Sales Coordinator required me to be a detail-oriented, proactive, and effective communicator, capable of managing multiple priorities, driving results, and fostering a positive team culture. I was dedicated to providing exceptional customer service and support to our sales teams, helping them to achieve their goals and grow the business. Show less



Boulder Sausage

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Territory Sales Representative

  • Apr 2007 - Aug 2014

  As a Territory Sales Representative, I was responsible for developing and maintaining relationships with existing accounts, as well as building new ones to drive business growth. I managed multiple accounts, including initiation, analysis, monitoring, and evaluating new opportunities for each account. I continuously contacted existing customers to evaluate partner satisfaction and ensure their needs were being met. One of my primary responsibilities was to drive efforts to meet sales… Show more As a Territory Sales Representative, I was responsible for developing and maintaining relationships with existing accounts, as well as building new ones to drive business growth. I managed multiple accounts, including initiation, analysis, monitoring, and evaluating new opportunities for each account. I continuously contacted existing customers to evaluate partner satisfaction and ensure their needs were being met. One of my primary responsibilities was to drive efforts to meet sales quotas and individual account goals. I identified client issues and worked with route sales to ensure customer satisfaction and resolve any issues that arose. I also utilized resources to evaluate new potential clients through phone and email, as well as face-to-face visits, to expand our customer base. Working closely with inside sales, I developed and implemented sales techniques and strategies to maximize sales opportunities and ensure our team was effectively selling our products and services. I created periodical sales, revenue, and financial reports, along with supporting documentation, to track progress and identify areas for improvement. Overall, my role as a Territory Sales Representative required me to be a strategic, results-driven, and effective communicator, capable of managing multiple priorities, driving results, and fostering positive customer relationships. I was dedicated to providing exceptional service and support to our customers, driving growth and success for the company. Show less