Breanna Auten
Customer Service Representative at North Carolina Farm Bureau Federation- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Behavior Analyst [Temporary]
Compleat Rehab | Compleat KiDZApr, 2021- Sep, 2024
Experience
-
North Carolina Farm Bureau Federation
-
United States
-
Farming
-
1 - 100 Employee
-
Customer Service Representative
-
May 2022 - Present
Provide phone coverage, answer questions, and give pertinent information to callers within my current level of training. Provide assistance to agents, associate agents, field reps, and county support staff. Obtained NC Property and Casualty Insurance within first year of hire. Successfully proficient in the art of customer rentention, as well as the Farm Bureau program and benefits as a whole. Provide phone coverage, answer questions, and give pertinent information to callers within my current level of training. Provide assistance to agents, associate agents, field reps, and county support staff. Obtained NC Property and Casualty Insurance within first year of hire. Successfully proficient in the art of customer rentention, as well as the Farm Bureau program and benefits as a whole.
-
-
-
Chewy
-
India
-
Health, Wellness & Fitness
-
1 - 100 Employee
-
Safety Coordinator
-
Mar 2021 - Present
Advising on provisions to minimize safety risks Developing and enforcing OSH policies Directing accident investigation procedures Monitoring Employees to ensure safety throughout workday Advising on provisions to minimize safety risks Developing and enforcing OSH policies Directing accident investigation procedures Monitoring Employees to ensure safety throughout workday
-
-
-
Dollar Tree Distribution, Inc.
-
United States
-
Facilities Services
-
300 - 400 Employee
-
Manager
-
Feb 2020 - Present
Communicates and interacts with performance teams, Quality Review teams, and other managers to ensure staffing needs match the profit, loss, and capacity plan. Confirm that all team members meet the required work expectation quality In addition setting and managing production and work quality expectations Also use positive reinforcement, recognition, and team building activities to encourage and lead staff to success Control and send daily production email messages with current production issues, production tips, and more As well as Handling all nightly Deposits Show less
-
-
-
Compleat Rehab | Compleat KiDZ
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Behavioral Health Technician
-
Apr 2021 - Apr 2022
Currently responsible for assisting behavior analysts to implement behavior reduction and skill acquisition treatment plans. I assist patients with day to day activities, monitor their behavior, record and collect data on patients' progress, and communicate with clients! Currently responsible for assisting behavior analysts to implement behavior reduction and skill acquisition treatment plans. I assist patients with day to day activities, monitor their behavior, record and collect data on patients' progress, and communicate with clients!
-
-
-
Amazon
-
Bangladesh
-
Advertising Services
-
1 - 100 Employee
-
Ambassador
-
Apr 2019 - Apr 2022
Kicking off my career with amazon I was awarded the opportunity to try every job there was on the dock. I Mastered transshipment through determination and willingness to learn. I am Robot certified as well as TDR. I am an active successful ship dock ambassador and take my role and responsibilities extremely serious. Recently achieved the opportunity to work as a PG for palletizing for a day and broke the record for re-circulation realizing anyone can make a difference. I steadily observe palletization as requested by my senior operations managers by working with associates and helping wherever I am needed and relay issues with production,training,and even personal matters of associates that they may not feel comfortable relaying themselves. I actively seek out any changes with safety procedures as well as training procedures so that I am knowledgeable at all times. Assist with ensuring successful area performance in all areas of the dock. My job consists of helping support daily management of ship dock acting as a resource for everyone on the dock. In addition I also have been able to train new managers that arrive on the dock which has in turn helped with my passion for moving up in my career at amazon. Show less
-
-
-
Sports Page Food & Spirits
-
United States
-
Restaurants
-
1 - 100 Employee
-
Customer Service Manager
-
Jun 2012 - Apr 2019
Server/ Catering/ Hostessing. Delivered exceptionally fast and friendly customer service. Accurately recorded orders and worked well with other team members to create a dining experience that exceeds expectations. Manages opening and closing duties for the restaurant. Processed and handled customer service complaints numerous times over nearly seven years of employment. Was responsible for training every single employee after 2017. Managed caterings learning how to solve problems one may occur in a timely and professional manner. Show less
-
-
Community
