Experience

Mercalis

• United States
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Care Coordinator

  • Dec 2023 - Present



ConcertoCare

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Community Health Worker

  • Aug 2022 - Dec 2023

  Raleigh-Durham-Chapel Hill Area •Address Physical, Behavioral, and Social health concerns directly with members of the community. •Provide information counseling and social support to over 100,000 Medicaid members of Blue Cross Blue Shield of North Carolina. •Assist members in understanding their health conditions and resources. •Provide health screenings and educational materials. •Research, collect, and submit data findings to health care providers.



American Specialty Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Case Manager

  • Jan 2018 - Oct 2020

  Raleigh-Durham, North Carolina Area •Assisted clients with applying for SNAP benefits •Assisted clients with determination of initial/ongoing eligibility •Performed all SNAP casework action based on appointment and walk-ins •Provided other resources for clients which included job search assistance •Provided clients with other transitional resources



General Dynamics

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Program Specialist

  • Jun 2018 - Apr 2019

  Cary, North Carolina •Developed interpersonal and relationship building skills; with the ability to establish rapport with Workforce Investment Act (WIOA) Title I Adult and Dislocated Worker participants, employers, staff etc. •Varied and relevant work experience and knowledge of community resources, labor market and employment services to individuals facing employment barriers • Demonstrated knowledge of and capabilities using Microsoft Office Suite and online data maintenance… Show more •Developed interpersonal and relationship building skills; with the ability to establish rapport with Workforce Investment Act (WIOA) Title I Adult and Dislocated Worker participants, employers, staff etc. •Varied and relevant work experience and knowledge of community resources, labor market and employment services to individuals facing employment barriers • Demonstrated knowledge of and capabilities using Microsoft Office Suite and online data maintenance systems. •Ability to establish priorities, work independently or as a team member, and complete objectives without direct supervision. Show less



Prisma Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Long Term Care Specialist

  • Aug 2017 - Aug 2018

  Durham, North Carolina, United States •Mobilized resources in a cost-effective manner to achieve results ahead of desired time frame •Conducted data and financial reporting to identify gaps services and conducts patient outreach to facilitate follow-up care or services •Completed an above average face-to-face primary provider office field visits per month •Improved a streamline process of managing multiple client communication and customer service needs •Improved a streamline process of managing multiple… Show more •Mobilized resources in a cost-effective manner to achieve results ahead of desired time frame •Conducted data and financial reporting to identify gaps services and conducts patient outreach to facilitate follow-up care or services •Completed an above average face-to-face primary provider office field visits per month •Improved a streamline process of managing multiple client communication and customer service needs •Improved a streamline process of managing multiple client communication and customer service needs •Provided case management services to on average 75 clients annually •Ensured state mandated and regulated paperwork were accurately completed and submitted •Monitored and evaluated member’s medical issues using treatment plan and develop care plan •Conducted data and financial reporting to identify gaps services and conducts patient outreach to facilitate follow-up care or services Show less