Experience

Keller Williams Southlake
• United States
• Real Estate
• 1 - 100 Employee
• Real Estate Agent

  • Oct 2022 - Present


Club Pilates

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Manager

  • Nov 2021 - Sep 2022

  • Oversee all studio functionality from sales to studio operations •Lead generation including Grass Roots Marketing and networking •Implement sales process to schedule prospects into introductory classes •Membership and retail sales •Manage staff schedule •Supervise Sales Representatives •Hire/Manage all instructors at the studio •Independently make decisions related to high level customer service •Maintain cleanliness and organization of the studio •Enforce studio policies and procedures •Schedule and participate in networking/community events and studio promotions •Strategically manage marketing campaigns to generate leads for the studio



Orangetheory Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Studio Manager

  • Dec 2020 - Nov 2021

  Responsible for providing leadership and daily direction to the sales teams and solid understanding of sales and operational excellence. Acts as the lead for the sales function and executes lead generation / marketing strategies to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle. Emphasis on staff training and development for sales and operations. Ensures OTF branding through consistency and continuity in all actions. Provides effective decision making regarding customer service issues. Plans and promotes special events for the studio on a monthly basis, using OTF tools for effective outreach and community involvement.



Presbyterian Night Shelter- Clean Slate SE

• Director of Oper

  • Oct 2019 - Apr 2020

  Responsible for the day to day oversight of 150+ employees including Team Leads. Assist direct reports in determining daily activities Execute and implement new contracts. Ensure the service provided meets all contract requirements by the deadline. Make hiring, firing and discipline recommendations. Report all HR issues to the HR department. In addition, coordinate department hiring and training with Career Developer and Human Resources. Deliver consistent high levels of customer service to all prospective and current customers, business owners, and other stakeholders to ensure that we meet or exceed customer expectations Evaluate and identify areas for improvement and efficiency in operation policy and procedure. Track all expenses and manage payroll, supply expenses, and overhead for 20+ contracts.



Catholic Charities

• United States
• Mental Health Care
• 700 & Above Employee

• Lead Housing Case Manager

  • Dec 2017 - Oct 2019

  Responsible for receiving referrals and engaging clients within 48 hours, through home visits or telephone contact. Completes documentation regarding all contacts and information regarding the case. Responsible for outreach and engagement of clients through telephone calls, home visits, and ongoing communication with Supportive Services partners for those in need. Oversee programmatic funding, grant reporting, research new bonus projects, recruit additional community partnerships, increase incentives for landlords, complete monthly budgeting and rent rolls. Recruit new staff and complete onboarding process and training with program manuals and specialty projects. Work directly with community partners and agencies through HMIS database prioritization and Coordinated Entry in Northern Arizona. Responsible for the welfare of 50+ clients in case management services, coordinating with behavioral and mental health service providers and maintaining funding compliance and completing monthly billing and reporting.