Experience

Elula

• Australia
• Software Development
• 1 - 100 Employee

• Lead Delivery Manager

  • Aug 2018 - Present

  Elula is an Australian owned, AI-software company delivering products across the financial services sector. Elula’s flagship products, Sticky and Nudge specialise in customer retention and customer acquisition. Our products are used across banks in Australia to help reduce run-off and drive growth across the home loan portfolio. - Sticky predicts customers that are most likely to churn from their bank within the next 3-months. It ranks the customer base from the most sticky through to least sticky predicting which customers are going to either re-finance with a competitor or sell their property and re-purchase elsewhere. It uses explainable-AI to deliver the bank personalised customers conversations – at scale enabling them to have the right conversation, with the right customer at the right time in their life. https://elula.ai/what-we-do/sticky/ - Nudge delivers new lending opportunities and helps banks quickly grow their loan portfolio and deliver on their growth strategy. Nudge predicts which customers are most likely to apply for new lending in the next 6 months and provides the bank the opportunity to pro-actively engage with their customers and provide a better service and experience. https://elula.ai/what-we-do/nudge/



New College, UNSW

• Australia
• Higher Education
• 1 - 100 Employee

• Computing Academic Tutor

  • Feb 2015 - Nov 2016