Experience

Captel Inc

• United States
• Telecommunications
• 1 - 100 Employee

• Captioning Specialist

  • Oct 2020 - Present

  Oversees dozens to hundreds of live calls per day, proofreading and correcting auto generated captions in real time. Speaks in a clear voice to produce captions manually via text to speech, alongside other input methods. Oversees dozens to hundreds of live calls per day, proofreading and correcting auto generated captions in real time. Speaks in a clear voice to produce captions manually via text to speech, alongside other input methods.



Coles, Baldwin, Kaiser & Creager, LLC

• Fairfield, Connecticut, United States

• Office Assistant

  • Mar 2020 - Aug 2020

  Assisted with matters of billing and timekeeping, alongside drafting, proofreading, and editing legal documents as requested. Worked on a long-term clerical project, organizing and scanning past documents to ensure accuracy of electronic database. Assisted with matters of billing and timekeeping, alongside drafting, proofreading, and editing legal documents as requested. Worked on a long-term clerical project, organizing and scanning past documents to ensure accuracy of electronic database.



Best Buy

• Retail
• 700 & Above Employee

• Customer Service Associate

  • Jul 2019 - Jun 2020

  Handled customer concerns, providing recommendations and efficiently managing transactions, returns, and exchanges. Maintained workstation and merchandise displays, ensuring attractive organization and strategic product placement. Handled customer concerns, providing recommendations and efficiently managing transactions, returns, and exchanges. Maintained workstation and merchandise displays, ensuring attractive organization and strategic product placement.



Bon Appétit Management Company

• United States
• Restaurants
• 700 & Above Employee

• Utilities Associate

  • Dec 2017 - May 2019

  Worked through college in the backroom, quickly and accurately unloading and sorting dining accouterments. Also assisted patrons on the floor with inquiries, ensuring that they were conveyed in a timely manner. Worked through college in the backroom, quickly and accurately unloading and sorting dining accouterments. Also assisted patrons on the floor with inquiries, ensuring that they were conveyed in a timely manner.



Goodwill of Western and Northern Connecticut, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Retail Associate

  • Mar 2017 - Aug 2017

  Manned the register in front and shelved new product in an attractive, organized manner. Frequently worked in the backroom, accepting and sorting donations, and pricing them appropriately. At all times, I kept the store neat and organized, while fielding requests from the patrons. Manned the register in front and shelved new product in an attractive, organized manner. Frequently worked in the backroom, accepting and sorting donations, and pricing them appropriately. At all times, I kept the store neat and organized, while fielding requests from the patrons.



Brookstone

• United States
• Retail
• 500 - 600 Employee

• Sales Stock Associate

  • Aug 2015 - Mar 2017

  Ascertained customer wants and needs, and showed them the best products for their circumstances. During this time, I was awarded “Employee of the Month” of June 2016. Due to my work ethic, I was promoted to Stockroom Manager during that holiday season. Ascertained customer wants and needs, and showed them the best products for their circumstances. During this time, I was awarded “Employee of the Month” of June 2016. Due to my work ethic, I was promoted to Stockroom Manager during that holiday season.



JOANN Stores

• United States
• Retail
• 700 & Above Employee

• Retail Cashier

  • Oct 2014 - Aug 2015

  Processed transactions at the front, as well as restocking and maintaining shelves. Occasionally took on additional tasks outside of my duties, in order to bolster the success of the store, and my team. Processed transactions at the front, as well as restocking and maintaining shelves. Occasionally took on additional tasks outside of my duties, in order to bolster the success of the store, and my team.



Rensselaer Polytechnic Institute Folsom Library

• Troy, New York, United States

• Circulation Assistant

  • Oct 2013 - Apr 2014

  Worked during my brief time attending RPI. Assisted at the front desk, checking out books and giving patrons directions. Worked during my brief time attending RPI. Assisted at the front desk, checking out books and giving patrons directions.



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Salad Bar Associate

  • Oct 2013 - Apr 2014

  Worked here during my brief time attending RPI. Mainly responsible for monitoring and maintaining the dining-hall salad bar. Also served as the kitchen floater, assisting with whatever other tasks needed doing: cleaning, basic food preparation, dish-washing, etc. Worked here during my brief time attending RPI. Mainly responsible for monitoring and maintaining the dining-hall salad bar. Also served as the kitchen floater, assisting with whatever other tasks needed doing: cleaning, basic food preparation, dish-washing, etc.