Experience

Fontainebleau Las Vegas

• United States
• Hospitality
• 200 - 300 Employee

• Group Sales Manager

  • Aug 2023 - Present



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Group Sales Manager

  • Oct 2022 - Aug 2023

  • Build and strengthen successful relationships with new and existing clients to enable future bookings and maximize revenue. • Research and develop new leads for property business• Provide accurate, complete and effective turnover to Meetings and Event Management.• Executes and supports the operational aspects of business booked (generating proposal, drafting contracts, customer correspondence).

• Sales Coordinator - Leisure

  • Feb 2022 - Oct 2022

  • Utilized sales techniques that maximize revenue while maintaining existing guest loyalty to The Ritz-Carlton• Entered, retrieve, adjust, and verify information in Opera, Marsha, and GXP throughout the sales process• Prepared sales-related documents throughout the sales process • Served as the point of contact for clients and communicate with them by phone and email to ensure quality standards• Lead site tours with travel advisors, developing sales contacts and performing sales activities• Processed reservations, billing information for accounting, confirmations, cancellations, and amenities Show less



High Sierra Customs

• Project Manager

  • Apr 2021 - Mar 2022

  • Efficiently manage multiple large projects simultaneously for major clients • Analyze projects, then effectively strategize business goals, deadlines, schedules, budgets, and team member coordination • Communicate, coach, and coordinate with staff and other subcontractors • Manage weekly project status meetings with clients providing updates and future schedules • Efficiently manage multiple large projects simultaneously for major clients • Analyze projects, then effectively strategize business goals, deadlines, schedules, budgets, and team member coordination • Communicate, coach, and coordinate with staff and other subcontractors • Manage weekly project status meetings with clients providing updates and future schedules



HB Workplaces

• United States
• Office Furniture and Fixtures Manufacturing
• 1 - 100 Employee

• Project Manager

  • Jun 2018 - Jul 2020

  • Managed an estimated $4 Million in annual project revenue for commercial, state and federal project • Simultaneously managed all projects for up to (3) Account Managers locally and remotely • Budgeted labor hours for projects of all sizes and account for all job costs targeting high gross profit • Orchestrated and executed client meetings, purchase orders, scheduled deliveries, installations and punch walks • Managed an estimated $4 Million in annual project revenue for commercial, state and federal project • Simultaneously managed all projects for up to (3) Account Managers locally and remotely • Budgeted labor hours for projects of all sizes and account for all job costs targeting high gross profit • Orchestrated and executed client meetings, purchase orders, scheduled deliveries, installations and punch walks



Tripadvisor

• United States
• Software Development
• 700 & Above Employee

• Supplier Support Advisor

  • Aug 2016 - Jun 2018

  • Used web-based content management systems to review and publish tour and activity products on TripAdvisor • Trained suppliers to utilize self-service tools to manage their bookings and update inventory • Provided general and varied operational support for sales managers and suppliers • Evaluated, edited, and rewrote product content ensuring they adhere to TripAdvisor standards • Provided guidance to suppliers for optimization of products for online distribution • Investigated payment inquiries, tracing payments from point of initiation through clearing the bank statement • Focused on investigating and assisting accounts payable in resolving payment issues Show less



Draftster.com

• Greater Los Angeles Area

• Consumer Marketing Manager

  • Mar 2015 - Apr 2016

  • Developed and managed online marketing campaigns, effectively driving brand awareness • Liaison between affiliates and Draftster to help enhance marketing relationships • Assisted users and affiliates on how to effectively use our software • Achieved a strong, visible social media presence to help spread brand recognition • Developed and managed online marketing campaigns, effectively driving brand awareness • Liaison between affiliates and Draftster to help enhance marketing relationships • Assisted users and affiliates on how to effectively use our software • Achieved a strong, visible social media presence to help spread brand recognition



FIRST SHOT PRODUCTIONS LLC

• United States
• Individual and Family Services

• Production Assistant

  • Nov 2014 - Apr 2016

  Assisted project directors, coordinators and producers in all phases of production. Managed teams, attended and participated in daily meetings, fulfilled administrative duties, served as liaison between departments, created production schedule • First Shot Productions: Hyundai, Champion, Cosmopolitan Magazine, Macy’s, Time Magazine, Danskin 2015-2016 • Branded Management All Star Celebrity Kickoff Party at The Playboy Mansion 2013 • 3Dot Entertainment 2011 West Coast Conference & Pac12 Basketball Championships • CNN Politics Western Presidential Debate 2011 • Clear Channel-iHeartRadio Music Festival 2011 Show less



The Venetian Resort Las Vegas

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Front Office Agent

  • Dec 2011 - Nov 2014

  • Enhanced guests experience by providing Five Diamond service at point of arrival in high volume environment • Performed front and back of the house duties to develop efficient workflow in front office • Maintained database on client groups and events history on property location • Generated daily reports by communicating with several departments • Upheld company standards of excellence through exceptional customer service • Enhanced guests experience by providing Five Diamond service at point of arrival in high volume environment • Performed front and back of the house duties to develop efficient workflow in front office • Maintained database on client groups and events history on property location • Generated daily reports by communicating with several departments • Upheld company standards of excellence through exceptional customer service



Red Carpet VIP

• Entertainment
• 1 - 100 Employee

• Marketing Assistant Intern

  • May 2013 - Aug 2013

  • Developed future marketing strategies to support company growth and new divisions • Conceptualized marketing plans and managed through completion • Analyzed extensive information and conducted company research • Proposed creative marketing ideas and solutions to overcome obstacles and meet goals • Developed future marketing strategies to support company growth and new divisions • Conceptualized marketing plans and managed through completion • Analyzed extensive information and conducted company research • Proposed creative marketing ideas and solutions to overcome obstacles and meet goals