People Ops Associate

• Aug 2022 - Present

Compliance Manager - Prevention of Money Laundering and Financial Terrorism

• Aug 2020 - Aug 2022

o Responsible for the implementation legality of the Payment Institution's operations in its domain o Responsible for the implementation of the set strategy of the Payment Institution in its domain o Controling the proper application of regulations, general acts and directives o Participates in the adoption of internal regulations which is regulated according to money laundering and terrorist financing o Communication with the competent institutions in order to implement the tasks of detecting and preventing money laundering and terrorist financing o Responsible for checking the authenticity of the collected documentation for client identification o Daily communication and cooperation with the braches, agents and Risk sector regarding to make decisions o Regular training all employees covered by the anti-money laundering and terrorist financing program Show less

Risk and Compliance manager

• Sep 2016 - Aug 2020

o Planning, designing and implementing an overall risk management process for the organization; o Risk assessment, which involves analyze risks as well as identifying, describing and estimating the risks affecting the business; o Risk evaluation, which involves comparing estimated risks with criteria established by the organization such as costs, legal requirements and environmental factors, and evaluating the organization's previous handling of risks; o Establishing and quantifying the organization's 'risk appetite', i.e. the level of risk they are prepared to accept; o Risk reporting in an appropriate way for different audiences; o Carrying out processes such as purchasing insurance, implementing health and safety measures and making business continuity plans to limit risks and prepare for if things go wrong; o Daily negotiation with merchants for better communicate and to avoid possible chargebacks; o Dealing with all type of alerts which comes from different online fraud systems and configuring fraud screening in the gateway system; o Building and maintaining strong, long-lasting customer relationships; o Identify new business opportunities, looking for new business offices; o Estimating and setting the conditions when compiling new contracts with traders and taking over responsibilities about given fees. Show less

Negotiations and Collection

• Feb 2016 - Sep 2016

o Informing debtors, private individuals and guarantors by the phone about their obligations o Recording address and contact informations about the clientso Negotiations with clients in accordance with the strategyo Conversance all the current products of the Bank

Compliance Manager

• Jul 2015 - Jan 2016

o Controlling and monitoring updating of filling in KYC form at the Bank’s levelo Control documents for opening accounts for private individualso Checking the status of documentation for legal entitieso Analysis accounts of individuals and legal entitieso The implementation of the basic investigation for suspected fraudo Communication with brancheso The Bank’s financial security (anti-money laundering and preventing terrorism finance)o Updating list of high sensitive clientso Detecting, analysing, and reporting on suspicious transactions Show less