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Credentials

  • Google Analytics
    Google
    May, 2017
    - Sep, 2024

Experience

    • United States
    • Design
    • 1 - 100 Employee
    • Operations Manager
      • Jul 2021 - Present

      Manage the daily operations of a fast-paced, high-growth, full-service interior design firm ● Collaborate directly with the CEO to implement operational improvement projects, develop profitable operating solutions, improve efficiencies and quality of service, and spearhead strategies to improve growth ● Oversee administration of high-end interior design projects including developing accurate project schedules, procurement analysis, allocating budgets, optimizing vendors to ensure timely deliverables, preparing order tracking reports, and planning installation logistics ● Manage daily operations of creative team, and lead weekly meetings to ensure designers have the resources and information to meet project goals ● Build and manage strong relationships with high-end clients, project managers, vendors, and design partners Show less

    • United States
    • Government Administration
    • 200 - 300 Employee
    • Operations Manager: St. Armands Circle Business Improvement District (BID)
      • Sep 2018 - Aug 2021

      Served as staff liaison to the St. Armands Circle Business Improvement District (BID) Board of Directors, facilitating monthly meetings, and representing commercial property owners in a high-end retail, dining, and historic district ● Oversaw the financial management of the BID taxing entity ● Prepared and led BID Board meetings including preparation of agendas and supporting documents, posted legal notices, coordinated presenters, and prepared official minutes and recordings ● Negotiated and administered contracts with outside vendors, maximizing service needs and cost effectiveness, in compliance with purchasing and procurement regulations, and secured funding from the City Commission and other departments for services and improvements within the District ● Prepared and submitted annual budget to the City Commission for adoption; prepared expenditure and revenue reports; and tracked budget information between financial reporting systems ● Managed BID’s strategic planning goals by facilitating planning workshops, collecting and evaluating property data, and working with BID Board and City Leadership to bring elements of adopted strategic plan to fruition ● Managed capital improvement projects for BID including bidding process, budgeting, project communication, contract management, payment submittals, and approval processes ● Created and enhanced partnerships with City of Sarasota department heads to ensure maximum attention to maintenance, activities, and improvement projects within the District ● Presented new projects and budgets to the City Commission and Development Review Committee at public meetings for approval Show less

    • Marketing Director
      • Jan 2018 - Aug 2021

      Create and direct marketing and business development efforts for an established Estate Planning and Elder Law Firm and its attorneys. • Create marketing and communications materials including law practice brochures, ads, announcements, and newsletters. • Implement cloud-based practice management software, digitize client questionnaire and qualification documents, client files, and other internal management systems. • Serve as primary relationship manager and create strategic networking partnerships and events with key legal and business organizations, publishers, trade associations, and other professional service firms. Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Account Administrator
      • Jan 2017 - Oct 2017

      Managed the scheduling of thousands of stores’ inventory for large retail clients including two of the top five company accounts using Oracle software ● Compiled analytical data from multiple sources to organize large databases of information ● Conducted financial forecasting, and monitored ongoing scheduling compliance ● Strengthened partnership by coordinating with field operations teams to mitigate service issues Managed the scheduling of thousands of stores’ inventory for large retail clients including two of the top five company accounts using Oracle software ● Compiled analytical data from multiple sources to organize large databases of information ● Conducted financial forecasting, and monitored ongoing scheduling compliance ● Strengthened partnership by coordinating with field operations teams to mitigate service issues

    • United States
    • Accounting
    • 500 - 600 Employee
    • Payroll & Client Service Administrator
      • Sep 2015 - Nov 2016

      Ensured efficient and accurate processing of over 200 client payroll transactions per month using QuickBooks. • Developed a team of six colleagues to digitize over 500 tax returns, creating a streamlined scanning process. Ensured efficient and accurate processing of over 200 client payroll transactions per month using QuickBooks. • Developed a team of six colleagues to digitize over 500 tax returns, creating a streamlined scanning process.

    • Türkiye
    • Information Technology & Services
    • 1 - 100 Employee
    • Office Manager
      • Apr 2014 - Aug 2015

      Administered financial and operational responsibilities for Department of Defense contractor, including annual budget preparation, organized leadership meetings and events, physical security and facilities management, and provided high-level client service ● Successfully negotiated cost-saving solutions with vendors for purchasing office supplies and equipment in accordance with government contractor compliance and budgetary restrictions ● Managed event coordination for annual Executive Leadership Conference of 400+ government and industry leaders Show less

    • United States
    • Design
    • 700 & Above Employee
    • Office Manager
      • Jan 2012 - Feb 2014

      Served as leader of Office Services team and oversaw day-to-day operations of a 115-employee office ● Improved policies for operations and accounting matters including preparation of annual budget, monthly financial statements, and facilities management including employee amenities ● Executed office build-out expansion including space planning and design, and transition coordination ● Planned on-and-off-site meetings and events, travel arrangements, and onboarding Served as leader of Office Services team and oversaw day-to-day operations of a 115-employee office ● Improved policies for operations and accounting matters including preparation of annual budget, monthly financial statements, and facilities management including employee amenities ● Executed office build-out expansion including space planning and design, and transition coordination ● Planned on-and-off-site meetings and events, travel arrangements, and onboarding

    • United States
    • Real Estate
    • 400 - 500 Employee
    • Assistant Property Manager
      • May 2010 - Oct 2011

      Managed multiple properties of a commercial real estate portfolio, including 300,000+ SF Class A office space ● Implemented operational and financial improvements including renegotiating service contracts, completing lease abstracts, increasing rent collection rates, and overseeing building improvements ● Worked directly with the accounting team to deliver budgets and property reports to asset managers ● Served as the main point of contact for 65+ tenants regarding rent payments, lease agreements, maintenance issues, and building safety and security Show less

Education

  • The George Washington University
    B.A., Psychology, Business Administration
    2006 - 2009
  • The American University of Rome
    Business Administration and Management, General
    2008 - 2008

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