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Credentials

  • Facility Management Professional
    International Facility Management Association
  • LEED Green Associate
    United States Green Building Council
  • MA Construction Supervisor License
    Massachusetts, Department of Public Safety, Board of Building Regulations and Standards
  • OSHA-10
    U.S. Department of Labor, Occupational Safety and Health Administration
  • Project Management Professional
    Project Management Institute

Experience

    • United States
    • Airlines/Aviation
    • 1 - 100 Employee
    • Project Manager
      • Dec 2018 - Present

      Perform project management work by managing, coordinating, and directing large and complex multi-disciplinary development, redevelopment and capital improvement projects. Consult with stakeholders to determine and establish project scope of work and objectives, as well as, work plans including schedule, funding, risks, and staffing requirements. Prepare pre-bid materials defining scope of work and related information necessary for request for qualifications and request for proposals. Respond to requests for information concerning the project or associated contract. Review project schematics for quality, technical competence, design standard compliance, and code compliance. Monitor the progress and quality of a project, in addition to, resolve conflict and remove barriers to ensure project deliverables stay on-time, on-target, and on-budget.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Project Manager
      • Oct 2015 - Dec 2018

      Manage capital construction projects and assist in the management of the capital program. Assume responsibility for building projects, renovations to buildings, infrastructure upgrades, mechanical and electrical projects. Develop project budgets and maintain accurate records of purchases, expenditures and process appropriate charges. Oversee design, permitting, construction and commissioning of all assigned projects. Negotiate design and construction agreements, as well as, handle other activities associated with the bidding and awarding of design and construction contracts. Serve as a liaison between campus constituents and the contractor to ensure projects are completed per project requirements. Review and prepare solicitations and contracts, review and approve invoices and pay applications, and verify projects are completed per the specifications. Develop and maintain professional relationships based upon courtesy, civility and mutual respect.

    • Project Manager
      • Feb 2015 - Oct 2015

      Manage all facets of project management for client’s capital construction program. Conduct periodic site visits to review status of work completed. Evaluate and comment on construction and disbursement schedules, as well as, other submitted documentation: zoning approvals, certified surveys, building permits and approvals, engineering reports and designer’s certification of code and ADA compliance. Monitor progress against the schedule and take corrective action when necessary. Prepare risk assessment reports, project status reports and other project documentation aligned with company and client requirements. Ensure all punch list work is completed in a timely manner and that it does not prohibit occupancy. Confirm all O&M manuals are received and reviewed, in addition to, document and file all warranties, as-built drawings and closes out the project in accordance with the customer requirements.

    • 1 - 100 Employee
    • Project Manager
      • Mar 2012 - Feb 2015

      Serve as the single point of contact for all aspects of assigned projects, from inception to final close out and invoicing. Plan, coordinate, schedule and oversee all phases of a project, ensuring performance quality, client satisfaction, and budget compliance. Develop work plan based on overall project parameters, project schedule, scope, budget, as well as, the client’s objectives. Coordinate with client and subcontractors such as A&D, electrical, and building management. Create and distribute timely formal written communications throughout project to customer and project team. Review technical plans and specifications for completeness, in addition to, managing detailed and accurate record sign offs, schedules, and all project communications. Manage all final project closeout requirements including lien waivers releases, contract requirements and client sign offs. Confirm project completion and ensure all invoicing is timely and accurate.

    • Customer Experience Manager
      • Apr 2010 - Mar 2012

      Interact with both associates and customers to drive sales, service and loyalty to deliver plan. Responsible for the daily management of key customer touch points, in addition to, supporting merchandising and fulfillment. Ensure the development and oversight of a quality customer service experience and effective execution of foundational tasks and processes. Utilize staffing hours through proactive management of open jobs. Strategize business plans, stock management, and operation processes to maximize opportunities to achieve plan. Actively own associate development after onboarding, including follow up on skill building, mentor assignment and developmental courses. Use professional development reviews to establish and communicate clear expectations for selling and support behaviors and self-driven business ownership. Consistently coach by providing on-going, balanced performance feedback.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Assistant Project Coordinator
      • May 2007 - Apr 2010

      Support project executives on large complex projects and assignments. Manage work order and small project management, including but not limited to furniture reconfigurations and space enhancements. Demonstrate a proactive focus on meeting client and project requirements in a timely and cost-effective manner. Reconcile accounts receivable and ensure that all accounts are maintained at a level not to exceed planned working capital charge. Obtain vendor quotations for processing, as well as, coordinate change orders with consultants and vendors. Assist in project close-out procedures for all projects including; receipt of occupancy and closed and closed building permits and warranty manuals. Participate and contribute in an internal group focused on increased productivity and its correlation to alternative workstation solutions. Perform data input into CAFM system to maintain occupancy information.

Education

  • Boston University
    Graduate Certificate, Project Management
    2014 - 2015
  • Wentworth Institute of Technology
    Bachelor of Science, Facilities Planning & Management
    2005 - 2009

Community

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