Experience

Brentwood Christian School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Director Of Marketing & Communications

  • Jun 2020 - Present

  I develop our marketing strategy and single-handedly execute each area, run Google and Social media ads, take photos and create social posts, create traditional marketing materials such as post cards and pamphlets, and run multiple email drip campaigns for various levels of leads in our sales funnel. I am also responsible of coordinating our outgoing communications to current clients. Additionally, I maintain the school’s website, built on WordPress, which includes creating additional pages, updating existing pages, and creating engaging videos. During the COVID-19 lockdowns, I created the plan to ensure our students' ongoing education. I conducted remote training for all of our faculty and staff and assisted our teachers on a daily basis with all technology questions while also auditing their online presence.

• Marketing & Communications Manager

  • Nov 2017 - Jun 2020

  This position started as a temporary Communications Coordinator role. In June of 2018, I was promoted to Marketing & Communications Manager. I maintained multiple social media platforms (Facebook, Twitter, and Instagram), emailed important communications about upcoming events as well as helped to maintain the school's website. I also take photos of events and day-to-day life on campus.



Enviroguard Pest Control

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Social Media Manager

  • Oct 2017 - Mar 2018

  Maintained and grew social media platforms as well as wrote content for their blog. I also assisted customer service with scheduling appointments and ensuring customer satisfaction. Maintained and grew social media platforms as well as wrote content for their blog. I also assisted customer service with scheduling appointments and ensuring customer satisfaction.



Bodyartforms

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Social Media Manager

  • Jan 2016 - May 2017

  I was responsible for coming up with and posting engaging content on multiple social media platforms which included taking photos of products and daily office life, running contests and sales, and writing bi-monthly newsletters for our customers. I also provided customer service through interactions on public platforms. I was responsible for coming up with and posting engaging content on multiple social media platforms which included taking photos of products and daily office life, running contests and sales, and writing bi-monthly newsletters for our customers. I also provided customer service through interactions on public platforms.



Brentwood Christian School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Security & Administrative Assistant

  • Mar 2015 - Jan 2016

  As Security, I monitored the security cameras and doors around campus. I also assisted guests with signing on to, and out of, campus to ensure the safety of the students and staff. As an Admin. Assistant, I assisted the secondary Principal and Executive Assistant with daily office operations, including entering all disciplinary actions and attendance information into the school system, contacting parents, filing paperwork, and ensuring all students were in compliance with the student guidelines.



Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Claims Auditor

  • Jul 2012 - Nov 2013

  I audited medical claims, processed by claims examiners, and ensured claims were processed and paid properly per employer contracts and state and federal laws. I also coached other auditors on incorrectly processed claims to ensure any error was addressed immediately. During the onboarding process, I worked directly with new hires to provide a thorough understanding of the expectations of the quality unit and taught them how to properly audit claims. I audited medical claims, processed by claims examiners, and ensured claims were processed and paid properly per employer contracts and state and federal laws. I also coached other auditors on incorrectly processed claims to ensure any error was addressed immediately. During the onboarding process, I worked directly with new hires to provide a thorough understanding of the expectations of the quality unit and taught them how to properly audit claims.



AT&T Mobile Tel

• United States
• Wireless Services
• 700 & Above Employee

• Collections

  • Jul 2006 - Jul 2012

  Worked in Receivables Management where I negotiated payments and payment arrangements, went over bills with customers, and assisted in changing rate plans based on usage. The primary goal was to help customers get caught up financially in such a way to ensure customer retention. Worked in Receivables Management where I negotiated payments and payment arrangements, went over bills with customers, and assisted in changing rate plans based on usage. The primary goal was to help customers get caught up financially in such a way to ensure customer retention.