Experience

MedAdvisor Solutions US

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Account Executive

  • May 2022 - Present

  St. Louis City County, Missouri, United States



Kelly

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Account Executive - Industrial and Professional

  • Aug 2021 - May 2022

  St. Louis City County, Missouri, United States



Premier Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Specialty Pharmacy Sales Representative

  • 2014 - 2019

  St. Louis City County, Missouri, United States (Company was acquired and no employees were retained. Took time off to stay with new child after birth) • Recognized as the winner of the 2016 Premier Values Award from Premier Healthcare for demonstrating exceptional work in designing a prescriber portal implemented across our entire specialty pharmacy business and for sales revenue growth • Ranked internally as the #2 pharmacy representative in terms of sales revenue brought in from my book of business • Called on specialty… Show more (Company was acquired and no employees were retained. Took time off to stay with new child after birth) • Recognized as the winner of the 2016 Premier Values Award from Premier Healthcare for demonstrating exceptional work in designing a prescriber portal implemented across our entire specialty pharmacy business and for sales revenue growth • Ranked internally as the #2 pharmacy representative in terms of sales revenue brought in from my book of business • Called on specialty physician practices to increase customer referrals • Territory management of hospitals and health systems in 8 states including 7 hospitals • Provided education on the benefits of our services and products to nurses, physician’s, and C-Suite level executives • Built and maintained long-term relationships with specialty physician practices • Optimized new service representatives productivity by training and providing introduction by visiting physician’s offices • Constructed training material to assist in new employee onboarding • Collected and disseminated statistical data to physicians and health system executives • Collaborated with the internal team to ensure timely processing of patient prescriptions and resolve any issues • Maintained updated industry knowledge with current medications as well as existing and emerging technologies Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Solutions Specialist

  • 2013 - 2014

  Columbus, Ohio Area Provided leadership as a Business Solutions Specialist responsible for educating customers regarding Verizon’s innovative business solutions. Acquired business and government accounts by utilizing business-to-business sales and customer service skills. Prospected to generate sales leads and close new business accounts. Tracked and reported progress using sales automation tools. -Resolved technical issues on devices, provisioning, and network connectivity initiatives through… Show more Provided leadership as a Business Solutions Specialist responsible for educating customers regarding Verizon’s innovative business solutions. Acquired business and government accounts by utilizing business-to-business sales and customer service skills. Prospected to generate sales leads and close new business accounts. Tracked and reported progress using sales automation tools. -Resolved technical issues on devices, provisioning, and network connectivity initiatives through troubleshooting skills -Increased revenue and service-related scores by identifying and maximizing opportunities with customer accounts -Positioned the company toward growth as reflected in developing and improving sales techniques companywide, while significantly identifying key deal-closing criteria -Contributed to increasing revenue and service-related scores by identifying and maximizing as well as reviewing all customer accounts

• Customer Care Representative

  • 2011 - 2013

  New York, NY Served as Customer Care Representative facilitating classes and training to customers in operating devices, including assisting on all aspects of wireless plans and services. Maintained responsibility for monitoring accurate inventory levels while analyzing and troubleshooting arising problems on wireless devices. Provided exceptional service to ensure long-term customer relationships. -Rendered services to meet client needs and offered consultative advice to clients on saving money on… Show more Served as Customer Care Representative facilitating classes and training to customers in operating devices, including assisting on all aspects of wireless plans and services. Maintained responsibility for monitoring accurate inventory levels while analyzing and troubleshooting arising problems on wireless devices. Provided exceptional service to ensure long-term customer relationships. -Rendered services to meet client needs and offered consultative advice to clients on saving money on key services -Captured new business by establishing relationships with clients built on trust, communication, and professionalism -Rendered personalized services to achieve all client needs, and strategically offered consultative advice to clients in saving money and simplifying the usage of key services -Sought and captured new business opportunities by establishing and cultivating professional working relationships with all clients built on trust, communications, and professional approach



Mercy

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Pharmacy Technician

  • 2006 - 2011

  Greater St. Louis Area Provided leadership and support as Senior Pharmacy Technician collaborating with pharmacy manager and director to resolve technical problems and customer concerns. Developed and maintained a comprehensive database to ensure accuracy of key records and information. Provided recommendations on the proper and effective use of medication for customers and internal employees. Identified any areas of opportunity and implemented strategies and best practices to drive efficiency and process… Show more Provided leadership and support as Senior Pharmacy Technician collaborating with pharmacy manager and director to resolve technical problems and customer concerns. Developed and maintained a comprehensive database to ensure accuracy of key records and information. Provided recommendations on the proper and effective use of medication for customers and internal employees. Identified any areas of opportunity and implemented strategies and best practices to drive efficiency and process improvement. -Drove companywide efficiency through the negotiation of purchasing pharmaceutical and over-the-counter materials -Facilitated performance improvements reflected in achieving 100% customer satisfaction rating on all evaluations -Recognized by management for prioritizing and administering a broad range of responsibilities under tight deadlines Show less