Experience

Detours Travel

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Media and Marketing Director

  • Sep 2021 - Present

• Destination Manager

  • Oct 2019 - Sep 2021



Odyssey Endeavours LTD

• General Manager/Operator

  • Aug 2015 - Jan 2019

  • As a Signing Officer, managed the business bank and credit accounts directly, creating and implementing budgets and annual sales projections. • Entirely managed and responsible for all event bookings and production, creation of marketing materials, artist and staff hires as well as all industry business interactions. • Increased profit growth by 130% through cutting service and sales costs and transitioning the business into an opportunist niche area within the industry. • Induced and directed a business-wide rebranding transition, using creative applications via new website and logo creation and social media communications. • Worked directly with all staff on nights of operation, developing a positive and open environment of communication and motivation with a near zero turnover rate. • Maintained and developed close relationships with community and industry leaders in the LGBTQ+ community – hosting some of the biggest events in the Vancouver nightlife scene. Show less



Steamworks Beer and Wine Store

• General Manager

  • Mar 2011 - Mar 2015

  • Managed a staff of 8 where I was responsible for scheduling/hiring, payroll, and oversaw the structure and implementation of daily staff responsibilities and operations. • With specialized research tactics, I upgraded the POS computer systems and servers, store security system, and new refrigeration systems in a cost effective manner under strict budgeting. • Solely guided the store through a business-wide rebranding transition, capturing the creative tone with the implementation of window and in-store displays, artwork and the use of Facebook, Twitter, and Instagram. • Spearheaded an annual growth increase of 2-6% during a fluctuating market. Maintained a controlled cost of sales and maintained a low labour cost. • Implemented CAMRA discounting for CAMRA members to create ties with the craft beer community and build a specific important customer base. • Managed a positive work environment where all staff had opportunity to learn about products and have more active roles in the store, which lead to a low staff turnover with the majority of the staff having been employed their long term. • Maintained contacts and professional relationships with over 20 liquor agencies within the industry so I could develop and modify product inventory, with my product knowledge, to accommodate the needs of customers and increase sales. Show less


Aristocrat Liquor Mart
• Canada
• Assistant Manager

  • 2006 - 2008


Edmonton Youth Emergency Shelter Society

• Funds Development Assistant

  • 2005 - 2006

  • Responsible for managing relationships with sponsors as well as creating new relationships to develop funds for running the shelter and organizational activities. • Contacted media and worked with television, radio, and print to help promote the shelters activities and fundraising events. • Implemented and organized public fundraising events for the shelter where I helped succeed in reaching our goal of up to 2 million dollars in donations that year. • Responsible for managing relationships with sponsors as well as creating new relationships to develop funds for running the shelter and organizational activities. • Contacted media and worked with television, radio, and print to help promote the shelters activities and fundraising events. • Implemented and organized public fundraising events for the shelter where I helped succeed in reaching our goal of up to 2 million dollars in donations that year.