NextGen EHR Specialist

• Jun 2018 - Present

Implementation Consultant

• Feb 2013 - May 2018

NextGen Certified Professional in Practice Management, EHR and SCT. Provide NextGen EHR consulting services to a myriad of medical facilities both remotely and on-site, ranging from small private practices, to multi-site Community Health Centers, to nationwide Healthcare Management Organizations. Offer end-to-end services for EHR implementation: Initial evaluations, gap analysis, workflow optimization, configuration, design and mockups for software development, training documentation, execution of training, go-live support, and Quality Payment Program attestation. MACRA/MIPS specialist. Certified Coding Associate. Knowledgeable in NextGen KBM 7.6-8.4 across all available specialties, including Family Practice, Internal Medicine, Pediatrics, Obstetrics and Gynecology, Cardiology, Orthopedics, Dermatology, Oncology, Ophthalmology and Optometry, Gastroenterology, Behavioral Health Counseling and Psychiatry. Show less

Co-Manager

• Nov 2012 - Feb 2013

Job duties include managing and developing a staff of over one hundred sales associates and sales leads, visual merchandising, analyzing business trends, ensuring compliance with all standards and initiatives within the company, exceeding all loss-prevention and merchandising standards, and training and developing associates to ensure store profitability. Job duties include managing and developing a staff of over one hundred sales associates and sales leads, visual merchandising, analyzing business trends, ensuring compliance with all standards and initiatives within the company, exceeding all loss-prevention and merchandising standards, and training and developing associates to ensure store profitability.

Store Manager

• Apr 2011 - Nov 2012

Worked consistently to increase profitability in a store that had struggled for over three years. Managed a staff of six Jewelry Consultants, retraining to instill profit-minded values in an environment that relied heavily on discounting in order achieve top line sales. Reduced monthly spending by over 50%, payroll by over 30%, increased margins by 9%, consistently maintained markdown peecentages below company, divisional, regional, and district averages. Refocused on the guest experience and clientele behaviors in order to create repeat business and build guest loyalty. Increased sales of warranties, in-house financing and in-house repairs, and consistently generatied successful private events for the first time in three years. Show less

Store Manager

• Aug 2009 - Apr 2011

Opened very first store for Mosaicon Fashion Group. Developed staffing matrices, training materials, human resources guidelines, and policy and procedural guides for store level. Recruited, hired, trained and maintained a staff of twelve employees. Responsible for driving revenue, development of subordinates, visual merchandising, and client service. Consistently increased volume on a weekly basis for a company with virtually no brand recognition in the US. Concluded 2010 with a 30% increase in net sales over LY. Show less

Store Manager

• Nov 2005 - Jul 2009

Responsibilities include complete accountability for all business standards, hiring and recruiting, and developing all staff, conducting staff and management meetings, visual merchandising, conducting assessments and reviews, overseeing and developing the management team in their duties, and attending district and regional meetings. Notable achievements include consistently filling all open positions within 90 days, and maintaining a productive staff with no open positions from August 2007 to present; as well as a promotion in October 2008 to the highest volume store in Orlando, store 1322, the Mall at Millenia. Further achievements include hosting four private events, each generating more than $10,000 in sales within four hours. These events have generated more revenue than any company event ever held in Northern and Central Florida. Show less

Assistant Store Manager

• Feb 2005 - Nov 2005

Basic management duties include interviewing, hiring, training, and managing a staff ranging from twenty to forty-five associates; visual merchandising; prioritizing and delegating tasks; analyzing business and strategizing to capitalize on opportunities; ensuring company standards throughout the store and instilling such standards in the associates. Specific duties included taking on the division of responsibility (DOR) of the Business Manager, which required an in-depth knowledge and understanding of all printed reports relating to the business; analyzing daily and weekly reports; presenting information regarding business trends at weekly management meetings; and training all new hires and coaching existing associates. Show less

Department Manager

• Nov 2004 - Feb 2005

Recruited to help open the new Jensen Beach location and manage the bedding department, its staff, and its merchandise. Job duties include responsibility for merchandising and remerchandising of the bedding department; managing a personal staff of four associates and participating in the management of the store’s entire associate staff; handling all bedding-related customer requests; acquiring and sharing all knew bedding product information with the store’s entire staff; and basic duties such as ensuring company standards throughout the department, ringing at the register, and providing excellent customer service. Noteworthy achievements include being part of a management team at a store that consistently earned the highest net sales in the district since opening on December of 2004, and achieved eighth-highest sales in the company for the week of January 10, 2005. Show less

Clientele Specialist

• Feb 2003 - Nov 2004

Job duties include in-store sales appointments with clients; management of the store’s client files; execution of all customer requests and special orders submitted during the work day, regular contact with clients in order to advertise new products, promotions and sales; and basic sales associate duties such as ringing at the register, ensuring cleanliness and standards in the store, and providing excellent service to all customers. Achievements include an increase in the store’s clientele to over one hundred active clients from its original thirty-four; executing sales with clients ranging between $300 and $1,000 on a regular basis; and organizing the store’s first client-only event in over two years. Show less