Experience

CharterUP

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Sales Manager

  • Aug 2021 - Present

  • Lead the department to exceed 440% YOY growth and close more than $100,000,000 in revenue annually • Grew the team from 6 salespeople to 49 salespeople and managers reporting to me during the first 21 months • Trained and developed multiple managers and oversaw various functions including training, quality assurance, and sales operations • Designed and implemented numerous processes that helped Marketplace Sales grow from a new department in 2021 into the largest… Show more • Lead the department to exceed 440% YOY growth and close more than $100,000,000 in revenue annually • Grew the team from 6 salespeople to 49 salespeople and managers reporting to me during the first 21 months • Trained and developed multiple managers and oversaw various functions including training, quality assurance, and sales operations • Designed and implemented numerous processes that helped Marketplace Sales grow from a new department in 2021 into the largest department at CharterUP • Liaised across all major business operations units and streamlined processes and communications with Accounting, Customer Support, Enterprise Sales, Operations, and Partnerships • Reported directly to the CEO

• Customer Success Account Manager

  • Feb 2021 - Jul 2021

  • Highest performing salesperson in the company based on revenue and conversion rate CharterUP is disrupting large scale transportation and mobility through the introduction of powerful and scalable technology. We work with 1200+ operators across North America to create an online marketplace for charter bus transportation. Today CharterUP services over 100 locations across North America and is the leading reservation service to Fortune 500s, Education Institutions, Government… Show more • Highest performing salesperson in the company based on revenue and conversion rate CharterUP is disrupting large scale transportation and mobility through the introduction of powerful and scalable technology. We work with 1200+ operators across North America to create an online marketplace for charter bus transportation. Today CharterUP services over 100 locations across North America and is the leading reservation service to Fortune 500s, Education Institutions, Government Institutions and Consumers.



Aviatrix

• United States
• Software Development
• 200 - 300 Employee

• Enterprise Account Executive

  • May 2019 - Sep 2019

  • Promoted to oversee larger enterprise accounts ranging $100K - $1M in annual recurring revenue per contract • Utilized a consultative sales approach to identify client needs and present tailored demonstrations/presentations that aligned with their short- and long-term business goals • Generated leads with c-suite level clients and built a consultative sales pipeline of 150+ accounts; consulted directly with clients to identify specific needs and presented tailored product… Show more • Promoted to oversee larger enterprise accounts ranging $100K - $1M in annual recurring revenue per contract • Utilized a consultative sales approach to identify client needs and present tailored demonstrations/presentations that aligned with their short- and long-term business goals • Generated leads with c-suite level clients and built a consultative sales pipeline of 150+ accounts; consulted directly with clients to identify specific needs and presented tailored product solutions that achieved their goals • Fostered trusting relationships with clients to drive business/account growth and expand multi-billion-dollar client contracts; achieved and maintained a 112% Quota attainment by cross-selling and up-selling existing accounts • Trained and onboarded clients 1:1 on how to efficiently use complex technologies, products, and tools to achieve performance excellence; increased client satisfaction and drove client retention rates

• Commercial Account Executive

  • Feb 2019 - May 2019

  • Oversaw and managed 100+ top commercial accounts on the West Coast ranging between $50K - $150K; devised tactical sales strategies and delivered tailored pitches to potential clients to increase buy-in and boost retention • Consistently ranked as the Top Performing Commercial Account Executive across the entire company by regularly surpassing sales quotas and set KPIs; maintained a 150% quota attainment rate by cultivating key partnerships



Sinch MessageMedia

• Australia
• Telecommunications
• 100 - 200 Employee

• Senior Account Executive

  • Jul 2018 - Feb 2019

  • Developed and implemented a department-wide sales and channel strategy that focused on building long-term B2B partnerships to drive business growth and development; maintained a 131% quota attainment • Established and cultivated strategic partnerships with key clients in Healthcare, Education, Utilities, and Financial Services industries propelling the company's expansion into untouched markets • Increased the annual contract value (AVC) by 214% through devising and executing… Show more • Developed and implemented a department-wide sales and channel strategy that focused on building long-term B2B partnerships to drive business growth and development; maintained a 131% quota attainment • Established and cultivated strategic partnerships with key clients in Healthcare, Education, Utilities, and Financial Services industries propelling the company's expansion into untouched markets • Increased the annual contract value (AVC) by 214% through devising and executing innovative sales strategies as well as negotiating pricing, product bundles, service levels, and licensing agreements • Built custom reporting systems and dashboard to track KPIs and ensure all company objectives were consistently met; provided performance reports to clients highlighting the current status • Trained all new sales hires on best business practices, strategic sales processes, and winning sales techniques to acquire new clients and drive business growth; facilitated 1:1 weekly mentoring sessions to provide feedback

• Account Executive

  • Aug 2016 - Jul 2018

  • Built and managed the customer success department from the ground-up, including sales, tech support, and account management to decrease the high client turnover rate; implemented standardized workflow processes • Managed complex, multi-stakeholder sales cycles; generated reports to track and monitor clients as well as onboarded clients with their product solutions • Conducted research to identify new market opportunities in untouched sectors; devised a strategic business… Show more • Built and managed the customer success department from the ground-up, including sales, tech support, and account management to decrease the high client turnover rate; implemented standardized workflow processes • Managed complex, multi-stakeholder sales cycles; generated reports to track and monitor clients as well as onboarded clients with their product solutions • Conducted research to identify new market opportunities in untouched sectors; devised a strategic business initiative to penetrate the previously un-serviced debt collection sector and raised annual revenue 10% YoY • Awarded the Monthly Excellence Award for exceeding the monthly quotas company-wide out of 150 employees



LendingClub

• United States
• Financial Services
• 700 & Above Employee

• Inside Sales Representative / Support

  • Jul 2015 - Jul 2016

  • Closed on high-value deals that averaged between $15K - $40K with a $3M in total revenue each quarter • Led weekly team meetings and collaborated cross-functionally in devising innovative business and sales strategies • Facilitated team training sessions on competitor facts, product knowledge, and best sales processes to expand business growth and maximize profits • Presented the" Best Service Ever Award" and "Comment of the Month Award" for demonstrating exceptional… Show more • Closed on high-value deals that averaged between $15K - $40K with a $3M in total revenue each quarter • Led weekly team meetings and collaborated cross-functionally in devising innovative business and sales strategies • Facilitated team training sessions on competitor facts, product knowledge, and best sales processes to expand business growth and maximize profits • Presented the" Best Service Ever Award" and "Comment of the Month Award" for demonstrating exceptional customer service Show less • Closed on high-value deals that averaged between $15K - $40K with a $3M in total revenue each quarter • Led weekly team meetings and collaborated cross-functionally in devising innovative business and sales strategies • Facilitated team training sessions on competitor facts, product knowledge, and best sales processes to expand business growth and maximize profits • Presented the" Best Service Ever Award" and "Comment of the Month Award" for demonstrating exceptional… Show more • Closed on high-value deals that averaged between $15K - $40K with a $3M in total revenue each quarter • Led weekly team meetings and collaborated cross-functionally in devising innovative business and sales strategies • Facilitated team training sessions on competitor facts, product knowledge, and best sales processes to expand business growth and maximize profits • Presented the" Best Service Ever Award" and "Comment of the Month Award" for demonstrating exceptional customer service Show less