Brandon Wallace

System Analyst at Hudson Technology
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Contact Information
Location
Greater Toronto Area, Canada, CA
Languages
  • English -

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Shahid Ahmed

Brandon is a individual with a strong passion for the Windows Server environment, and Brandon would make a great piece to the Windows Server Administration team.

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Credentials

  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Jul, 2018
    - Sep, 2024
  • AWS Certified SysOps Administrator – Associate
    Amazon Web Services (AWS)
    Jul, 2018
    - Sep, 2024

Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Analyst
      • Aug 2015 - Present

      Responding to support requests using Connectwise ticketing system to trackactivity and log actions taken for resolution• Assisting users onsite or remotely using remote access technology or verbalcoaching methods to resolve issues• Connecting and supporting networked workstations, servers and printers• Installation of Hardware and Software according to client’s needs• Managing a wide variety of OS platforms, computer form factors, software andhardware (contemporary and legacy) and understanding network systems/protocols• Creating and updating knowledge base documentation

    • Retail
    • 700 & Above Employee
    • Geek Squad Tier 1 Technician
      • May 2015 - Aug 2015

      Performed on the spot analyses on computer, phone and tablet issues; determined the problem and recommended a solution; ran hardware and virus tests; cleaned and optimized PCs; changed hardware if necessary; recorded all work. Performed on the spot analyses on computer, phone and tablet issues; determined the problem and recommended a solution; ran hardware and virus tests; cleaned and optimized PCs; changed hardware if necessary; recorded all work.

    • Co Op
      • Mar 2015 - May 2015

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • May 2012 - Aug 2012

      Managed money; processed payments; fielded customer queries and complaints. Managed money; processed payments; fielded customer queries and complaints.

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Statistics Manager
      • Apr 2011 - Apr 2012

      Recorded statistics for basketball and volleyball teams; collaborated with other students and staff Recorded statistics for basketball and volleyball teams; collaborated with other students and staff

    • France
    • Environmental Services
    • 1 - 100 Employee
    • Booth Coordinator
      • Aug 2010 - Aug 2010

      Demonstrated games for Halo and Microsoft at Toronto’s Fan Expo; provided game knowledge; answered questions to participants. Demonstrated games for Halo and Microsoft at Toronto’s Fan Expo; provided game knowledge; answered questions to participants.

Education

  • Durham College
    Information Technology
    2011 - 2015
  • Durham College
    Computer Technology/Computer Systems Technology
    2011 - 2015

Community

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