Brandon W.

Part-time Grounds Crew at Reno Aces Baseball Club
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Contact Information
us****@****om
(386) 825-5501
Location
Reno, Nevada, United States, US

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Credentials

  • Cert Prep: Cisco Certified Entry Networking Technician (100-105)
    Lynda.com
    Apr, 2018
    - Nov, 2024
  • Security+
    CompTIA
    May, 2017
    - Nov, 2024
  • Advanced Excel Course
    Excel with Business
  • Network Pro
    TestOut Continuing Education

Experience

  • Reno Aces
    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Part-time Grounds Crew
      • May 2021 - Present

      • Prepare and maintain the Reno Aces’ baseball field before, during, and after each game • Prepare and maintain the Reno Aces’ baseball field before, during, and after each game

  • Reno Computer Services, LLC
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Help Desk Technician
      • Apr 2021 - Aug 2021

      • Provide Tier 1 IT help desk services to nearly 100 local small businesses • Triage tickets and daily tasks based on impact, severity, and client needs and availability • Monitor and maintain over 700 devices including PCs, printers, and network equipment • Maintain healthy relationships with clients by ensuring their needs are met in a kind, efficient manner • Provide Tier 1 IT help desk services to nearly 100 local small businesses • Triage tickets and daily tasks based on impact, severity, and client needs and availability • Monitor and maintain over 700 devices including PCs, printers, and network equipment • Maintain healthy relationships with clients by ensuring their needs are met in a kind, efficient manner

  • SSR Mining Inc.
    • United States
    • Mining
    • 500 - 600 Employee
    • IT Technician
      • Jan 2018 - Apr 2021

      • Administrator for local and external servers providing a variety of critical services. • Troubleshoot Active Directory, email, printers, and network connections for 300 users. • Configure and regulate Palo Alto, Cisco, and Dell networking devices. • Identify and communicate network security flaws and issues as they arise. • Institute, manage, and support installation of Voice Over IP telephony services. • Create and update network diagrams and IP address records. • Image, configure, and maintain end user equipment. Show less

  • Nevada Air National Guard
    • United States
    • Armed Forces
    • 1 - 100 Employee
    • IT Specialist
      • Feb 2015 - Jan 2018

      • Efficiently managed and completed help desk requests from more than 1,200 users.• Network administrator for Base Area Network with over 50 Avaya networking devices.• Installed, and configured network equipment including associated cabling and wiring.• Provided outstanding customer support, training, and orientation for new and existing users.• Routinely assessed systems for signs of abnormal functionality to prevent critical events.• Assisted with scheduling and organization of more than 15 projects at any given time. Show less

    • Avionics Technician
      • Jan 2011 - Aug 2015

      • Interpreted complex diagrams, blue prints, and other technical data to troubleshoot, test, repair, and replace electronics system components.• Communicated continuously with supervisor and subordinates verbally and in written reports, to ensure standards and deadlines were met in a safe, efficient manner.• Utilized hand and power tools safely and effectively in the performance of repair activities.• Tracked open and closed jobs in both written and electronic systems.• Mentored, trained, and supervised apprentice level avionics technicians Show less

  • Peppermill Resort Spa Casino
    • United States
    • Hospitality
    • 300 - 400 Employee
    • Valet Attendant/Supervisor
      • Apr 2006 - Aug 2013

      • As the initial contact with guests, I provided superior customer service that directly aided in obtaining and maintaining the company’s prestigious AAA Four-Diamond Hotel award. • Provided all guests with excellent customer care while maintaining a safe, welcoming environment in the valet lanes. • Supervised a staff of up to 15 employees, ensuring adequate coverage of valet, bell desk, and shuttle schedules during a shift. • As the initial contact with guests, I provided superior customer service that directly aided in obtaining and maintaining the company’s prestigious AAA Four-Diamond Hotel award. • Provided all guests with excellent customer care while maintaining a safe, welcoming environment in the valet lanes. • Supervised a staff of up to 15 employees, ensuring adequate coverage of valet, bell desk, and shuttle schedules during a shift.

Education

  • Community College of the Air Force
    Associate of Applied Science, Avionic Systems Technology
    2012 - 2015
  • Truckee Meadows Community College
    Associate of Arts (A.A.), General Studies
    2009 - 2011
  • Community College of the Air Force
    Certificate of Achievement, Cyber Transport Systems
    2017 - 2017

Community

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