Experience

Legacy Ford Of Mcdonough, Inc.

• United States
• Retail
• 1 - 100 Employee

• Car Sales Specialist

  • Jun 2020 - Present

  Independently closed sales and achieved targeted productivity goals. Manage multiple lead pathways to qualify customers for new and pre-owned vehicle inventory, pricing, and options. Positive customer engagement via phone calls, text messaging and email channels. Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles Develop buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.



Sons Kia

• McDonough, Georgia, United States

• Car Sales Specialist

  • May 2018 - Jun 2020

  Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles Develop buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles Develop buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.



Summit Racing Equipment

• United States
• Retail
• 500 - 600 Employee

• Senior Customer Service Representative

  • Oct 2016 - Apr 2018

  Provide basic sales and customer service support to our customers. All calls are inbound. Calls consist of the following: Pricing and availability, order processing on a computer (includes gathering billing, shipping and payment information), Order status inquiries, and requests to make changes to existing orders. Calls to be answered in an upbeat, professional manner with customer satisfaction as the number one objective. Provide basic sales and customer service support to our customers. All calls are inbound. Calls consist of the following: Pricing and availability, order processing on a computer (includes gathering billing, shipping and payment information), Order status inquiries, and requests to make changes to existing orders. Calls to be answered in an upbeat, professional manner with customer satisfaction as the number one objective.