Experience

Appcast, Inc

• United States
• Software Development
• 300 - 400 Employee

• Premium Account Manager

  • Mar 2022 - Present



Grubhub

• Technology, Information and Internet
• 700 & Above Employee

• Restaurant Fulfillment Specialist

  • Oct 2020 - Mar 2022

  Chicago, Illinois, United States



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Account Representative

  • Dec 2019 - Oct 2020

  Chicago Account Representative

• Tracking Operations Specialist at Uber Freight

  • Feb 2019 - Dec 2019

  Chicago, Illinois



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Specialist

  • Jul 2017 - Feb 2019

  Chicago



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Commission Sales Associate

  • Jun 2014 - Jul 2017

  Chicago -Assisted consumers in selecting products that best fit their personal needs. -Educated consumers on product and service offerings. -Responsible team member with extensive comprehension of the fashion and cosmetic industries. -Provided energetic and thorough service with an innate drive to make sales quota. -Foster and maintain excellent personal customer relationships.

• Customer Service Representative Team Lead

  • Apr 2013 - Jun 2014

  Chicago - Demonstrated superior communication and leadership abilities. - Outstanding goal setting and planning skills for entire team. - Demonstrated exceptional understanding of customer needs. - Educated customers about the brand to incite excitement about the company’s mission and values. - Coordinated and administered employee training and evaluations to assure optimal customer service levels.