Experience

Lovesac

• United States
• Retail
• 700 & Above Employee

• Junior Network Administrator

  • Jan 2018 - Present



NORWALK COMMUNITY COLLEGE

• Work Study/I.T. Technician

  • Sep 2011 - Jun 2016

  Work Study/I.T. Technician – Information Technology Department; Provides computer help desk support via telephone communications with end-users.Performs diagnostics and troubleshooting of system issues.Took and responded to trouble tickets from users experiencing technical issues, investigating, verifying, resolving and documenting actions.Provided computer help desk support and technical training on hardware/software to end-users.Performed set-up, breakdown, and transport of agency equipment on an as-needed basisReported technical issues that needed extensive service or repairs to IT Director.On team that managed the imaging, setup and deployment of severs and PCsStrong team player Show less

• Front Desk Clerk - Library June

  • Jan 2012 - Jan 2013

  Answering, directing phone calls, and providing general information photocopying, and faxingcheck in and out Library books and videosdata entryAssist students with obtaining Library cards strong communication skills Assist with other assigned duties per Librarians.