Brandon Mitchell

Technician at MTI Global Services
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • HTML
    Codecademy
    Mar, 2016
    - Oct, 2024
  • MCTS
    Microsoft
    Nov, 2009
    - Oct, 2024

Experience

  • MTI Global Services
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Technician
      • Dec 2017 - Present

  • Mitchell Develop & Design Web Consulting LLC
    • New London/Norwich, Connecticut Area
    • Owner
      • May 2016 - Present

  • Comcast
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Cct 4
      • May 2012 - Jul 2015

      - Perform expert (customized, non-standard, VIP) installations and troubleshooting on all residential and commercial products. - Troubleshoot and resolve service failures from the customer premises equipment to the tap. - Perform expert (customized, non-standard, VIP) installations and troubleshooting on all residential and commercial products. - Troubleshoot and resolve service failures from the customer premises equipment to the tap.

  • Comcast Business
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Commercial Tecnical Support Tier I
      • May 2011 - May 2012

      - Provided technical support to small and medium business customers. - Performed complex diagnostics troubleshooting to resolve voice and video data service issues. - Provided technical support to small and medium business customers. - Performed complex diagnostics troubleshooting to resolve voice and video data service issues.

  • Comcast
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Tier II Escalation Specialist
      • Apr 2009 - May 2011

      - Identified and escalated priority issues per client specifications. - Assisted in the development, documentation and implementations of new processes, procedures and system enhancements. - Identified and escalated priority issues per client specifications. - Assisted in the development, documentation and implementations of new processes, procedures and system enhancements.

Education

  • CUNY Bronx Community College
    Associate of Arts and Sciences (A.A.S.), Computer Engineering
    2015 - 2016
  • Delaware state
    Management Information Systems, General
    2003 - 2009
  • ComputerTraining.com
    MCTS, Network and System Administration/Administrator
    2008 - 2008

Community

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