Brandon Marcurella

Sales Engineer at Magenium
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Contact Information
us****@****om
(386) 825-5501
Location
Lenexa, Kansas, United States, US
Skills

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Credentials

  • Microsoft Office 365
    Microsoft
    Jul, 2020
    - Oct, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Jun, 2014
    - Oct, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Jun, 2014
    - Oct, 2024

Experience

  • Magenium
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Engineer
      • May 2019 - Present

      • Develop Strategy Relationships with Partners and Manufacturers. • Develop relationships with customers as a trusted consultant to plan, develop, and deploy our vision and goals within the company. • Drive and deliver workshops, strategy sessions, and technical presentations to customers leadership team. • Working internally on GTM strategies for solutions that assist in modernizing customers environments and vision moving forward. • SME on Microsoft Teams, Teams Rooms, Teams Calling, and Teams Meetings. • Coordinate multiple teams to build and deliver modern offerings and service catalogs around each workstream. • Built and Delivered Magenium’s vision for internal D365 Sales, Project Operations, Customer Service, and Field Service applications to better manage customer and partner relations. • Assisted in Managing the Microsoft Partner Channel to grow relationships and leads with account teams. Show less

  • AVI Systems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Unified Communication Sales Engineer
      • Jul 2017 - 2019

      • Drive, Deliver, and Demonstrate the UC Playbook to our sales teams around the US. • Be the SME on Microsoft, Cisco, and Zoom on sales calls. • Bring together multiple practices to deliver on different workstreams within a customer's environment. • Partnering with multiple vendors and Manufacturers to bring together solutions and pricing for customers. • Coordinate and deliver on Designs, PowerPoints, Drawings, and Pricing. • Guide sellers on pipeline and strategy to close deals. • Educate customers with technical workshops and roadmap sessions • Develop and create statements of work for customers Show less

  • Strategic Products and Services (SPS)
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Unified Communications Engineer
      • Jan 2014 - Jul 2016

      • Tier III Support of Skype/Polycom/Lync/Sonus and Audio Codes Gateways • Administration of Skype/Polycom/Video Integration • Administration of Skype/Infrastructure Monitoring • HA/DR Recovery/Testing • Software Upgrades and patching of MS Servers/Skype/Polycom • Support for Polycom Trio/Group Series/UC Phones • Project Management with Clients on Integration Status/Bugs/Moves, Adds, and Changes. • Vendor Support for MS and Polycom • 3rd Party Troubleshooting – Acano, Pexip, Cisco, Polycom, Lifesize • Exchange+O365 Administration/configuration Show less

  • Providea Conferencing
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Audio Video Engineer
      • Apr 2013 - 2015

      • Administered Cisco/Polycom VCS/VCSE/TMS/MCU/Lync Interoperability • Tier III Support for Cisco/Polycom/Lifesize/Acano/Pexip/Avaya infrastructure. • Worked with clients and manufactures to offer better solutions or resolve compatibility issues within current topology. • Worked with collaborating Lync with Video environments. • VMware/Hyper-V configuration within Lync, Cisco VCS for video environment. • Working closely with clients and manufacturers to resolve high profile issues. • CUCM configuration for Cisco/Polycom/Microsoft environments • Project Management with clients in resolving and building solutions based around needs. Show less

  • Lathrop Gage
    • United States
    • Law Practice
    • 200 - 300 Employee
    • Audio/Video Engineer
      • Aug 2012 - Mar 2013

      Administered Cisco VCS/VCSE/TMS/Codian MCU/Lync Interoperability. Setup SIP trunks from Call Manager and Lync to VCS for an all in one system A/V system. Configured ipads/phones for Jabber Video and Crestron Apps. Used Polycom Endpoints/Creston Controllers for a full AV experience Supported Lync troubleshooting along with configuring for Enterprise Voice and Video to meet the demands of conferencing needs. Worked with Call Manager to incorporate Audio and Video from VCS and Lync. Worked with Executives to support the needs of clients and users with the A/V tools. Show less

  • AOS
    • United States
    • Telecommunications
    • 300 - 400 Employee
    • Internal Support/ Tandberg Admin
      • Sep 2011 - Jul 2012

      Working with Exchange 2010/Active directory 2008 Supports Microsoft SCCM environment 2007/2012 Supports Cisco Call Manager/Jabber/Jabber Video Supported Blackberry Enterprise Server Supports Citrix environment Lync Administration for Desktop/Iphone/Ipad/Android devices/Server. Apple support in windows environment and binding with AD. Experience with VMware administration/Vsphere. Supported Android/Apple iOS devices. Managed 40+ Cisco Telepresence devices and TMS/VCS/VCSE/Codian. Polycom HD Video certified. Show less

  • Primaris
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • System Admin/Desktop Support Specialist
      • Aug 2009 - Sep 2011

      Working with Microsoft Exchange 2007and Windows Server 2003/Active Directory/Admin Tools Remote assistance with Teamviewer/VNC/RDP/VPN Familiar with Toshiba telephone systems Knowledge of government Fisma policies and Procedures with Security training. Experience with CRM/Printservers/Iron Port/Group Policy Track-It Help desk Experience Server Hardware/Software Installation Kaspersky Anti-Virus Server tools/Administration Protect drive Server Tools/Administration Working with Microsoft Exchange 2007and Windows Server 2003/Active Directory/Admin Tools Remote assistance with Teamviewer/VNC/RDP/VPN Familiar with Toshiba telephone systems Knowledge of government Fisma policies and Procedures with Security training. Experience with CRM/Printservers/Iron Port/Group Policy Track-It Help desk Experience Server Hardware/Software Installation Kaspersky Anti-Virus Server tools/Administration Protect drive Server Tools/Administration

  • Geek Squad at Best Buy
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Supervisor
      • Nov 2007 - May 2009

      Direct supervision of 14 employees, indirect supervision of 45. Teaching of computer training on both hardware/software to all agents and employees. Training and team building of agents and sales floor to provide the best overall experience for the customer. Holding each employee accountable to Best Buy's standard operating procedures and if not followed provide a course of action to ensure compliance. Ensuring that all customers are helped and greeted in an efficient and friendly manner. Making sure that every month we hit our set goals and budgets, and if we did not, recap with the team our misses and provide a plan to succeed in the following months. Conducted monthly training meeting for my team to inform them of pertinent information. Handle all customer complaints and special needs. Make sure the team asks customers questions to find them the best result based on their lifestyle. Annual Blast Leadership Training: team skills, personality skills, customer service, leadership training, goal setting, and management preparation. Monthly E-Learning, consisted of hard ware and soft ware related classes to keep all employees current on all new software and hardware that came out on the market. Show less

Education

  • Johnson County Community College
    Information Technology

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