Experience

SPIER & MACKAY

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Associate, Customer Service, & Copywriter

  • Jul 2018 - Present

  I work on the sales floor as a sales associate for Spier & Mackay, helping customers pick out and try on garments and get fitted for the right size. I also mark up their garments for alterations and tailoring to improve the fit of their clothing. I also advise customers on wardrobe and outfit selection by suggesting shirts, ties, shoes, and other accessories to create elegant and professional looks. In addition, I work with the company's Made-To-Measure department to assist customers with ordering custom-made garments. This process involves choosing fabrics, selecting style options, and taking detailed measurements of the customer's body to send to our factory to create a unique garment that is specifically tailored for their individual body shape. Finally, when I am not working on the sales floor, I write product copy for the company's website and online store, as well as promotional materials. I also assist my colleagues in the customer service department with answering e-mails.



Harry Rosen

• Canada
• Retail
• 700 & Above Employee

• Clothing Advisor & Shoe Champion

  • Jul 2015 - Jul 2018

  As a Clothing Advisor, my job was to assist clients in the store with selecting and trying on clothing in the store, putting outfits together for them, and giving style and fit advice. I would also maintain personal contact with them for notifications on completed alterations, sales and promotions, new stock, etc. to maximize their opportunities to come in and shop. As Shoe Champion, I served as the department manager for the store's shoe division. I would create weekly sales reports, monitor stock and inventory, give product knowledge presentations on new brands and arrivals, and ensure that the shoe department was kept in excellent condition at all times. I worked closely with the store management team to maintain the company's high standards of customer service and product knowledge in the shoe department on a daily basis.



Moores Clothing For Men

• Canada
• Retail
• 400 - 500 Employee

• Wardrobe Consultant

  • May 2011 - Jul 2015

  As a Wardrobe Consultant, I worked on the sales floor of the store to assist customers with selecting and trying on clothing, while providing expertise on matters of style, fit, and fashion. I would suggest wardrobe & outfit combinations by showcasing accessories such as shirts, ties, shoes, sportswear, etc. to fulfill a customer's wardrobe needs for all of life's events and occasions. After the transaction was completed, I would follow up later to notify the customer when his alterations were completed and ready for pickup, as well as to verify that he was satisfied with the service that he received. In addition, I would sometimes assist my colleagues in the store's tuxedo rental department when they were exceptionally busy. This involved measuring customers for their correct rental sizes, as well as providing style advice and guidance when necessary.