Experience

Corporate Interiors, Inc.

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Scheduler

  • Nov 2016 - Present

• Fleet Coordinator

  • Oct 2018 - Oct 2021



Suburban Propane

• United States
• Oil and Gas
• 700 & Above Employee

• Account Coordinator

  • Dec 2014 - May 2016

  Plan and coordinate service installations and repairs in order to maximize productivity standards, and address all company and customer service related inquiries • Planned, scheduled, and logged daily installations, repairs, and service work to maximize billable time and meet productivity goals with all customers and applicable technicians while ensuring company and government safety, policy, and regulatory standards are met at all times • Answered customer inquiries regarding products and services, handled customer complaints, and maintained a professional image and respectful relations with customers and general public • Implemented service technician dispatch from multiple locations • Coordinated all service work with management, distribution, and sales teams • Created, priced, and processed all installation proposals • Prepared, assigned, and processed daily work orders,including logging technician work hours, billing customers for applicable work, and ensuring all paperwork was correct for auditing • Maintained contact with all technicians to reconcile any problems on installations or paperwork, and scheduled follow up as needed • Maintained job folders and all documentation; created filing systems to streamline service • Created and maintained a tracking system in order to ensure all customer requests and needed repairs were completed • Developed internal pricing inventory system for requisitioning new parts and materials • Provided input and assist with manpower needs, asset management, and fleet management • Created a vehicle tracking system in order to accurately schedule service work as well as coordinate vehicle preventative maintenance and repairs for all service vehicles • Created a site evaluation process for new and existing customers so that all technicians were able to gather all required information in order to effectively complete customer installations • Collaborated with all external subcontractors needed to complete service installations Show less



AOL

• Broadcast Media Production and Distribution

• Advertising Contracts Specialist

  • 2007 - 2012

  Reviewed, authorized, and processed national advertising contracts for the Detroit, Chicago, Boston, San Francisco, Dallas, and Canada sales offices. • Evaluated contracts for potential legal complications, unfeasible technical obligations, and/or impractical operational terms, revising terms and conditions whenever necessary, in order to fully protect AOL and reduce business risk. • Launched advertising campaigns following the completion of performing required compliance checks involving media plan review and internal inventory reservation, effectively facilitating the launch of hundreds of millions of dollars in advertising revenue for the company. • Authorized other contracts, agreements, statements of work, and related documents for all attorneys in the Legal Department. • Interviewed new hire candidates and trained new employees. • Integrated the Canada sales office in to the National process workflow. Reviewed and processed international advertising contracts for Canada sales offices. • Transitioned the Canada sales team to the current, more streamlined processes followed by all other national sales regions. Show less