Experience

Hilton Garden Inn Waikiki Beach

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Dec 2021 - Present

  Waikiki



Highgate

• General Manager

  • Jun 2018 - Dec 2021

  Ambassador Hotel Waikiki | Pearl Hotel Waikiki



Starwood

• Director of Rooms

  • Jul 2015 - Jun 2018

  Sheraton Waikiki



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• Director of Front Office Operations

  • Jan 2012 - Jul 2015

• Assistant Front Office Manager

  • May 2008 - Jan 2012

  Responsible for operations of the Front Office/Guest Services to ensure every member of our team is providing premium guest service to each guest. In charge of a team of 50+ associates that comprise of Guest Service Managers, Bell/Valet Department, Front Desk and PBX telephone Operators. General duties consist of hiring, training, scheduling, inventory, accounts receivable, liaison for all interdepartmental communications and liaison for all group activity.



Sheraton Maui Resort & Spa

• Outlet Manager

  • May 2007 - May 2008

  Responsible for the daily operations of the Keka’a Terrace Restaurant, In-Room Dining and Keoki’s Coffee Cart. Responsible for the implementation and maintenance of high quality standards, proper food service techniques, hiring/training of associates and control of labor expenses, food cost and other expenses.