Brandon Hood
IT Support Specialist at Pacific Residential Mortgage, LLC.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Portland, US
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Bio
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Experience
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PacRes Mortgage
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United States
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Financial Services
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100 - 200 Employee
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IT Support Specialist
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Dec 2014 - Dec 2015
Lake Oswego, OR Front line support for all tickets and phone calls from end users. Setting up new workstations for new employees. Moving equipment to other company branches.
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IT Support Specialist
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Dec 2014 - Dec 2015
Workstation setup. Answering tickets and phone calls from end users. Setting up equipment at other company branches.
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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Customer Service Agent
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Jul 2012 - Dec 2014
Taking inbound calls from customers and helping with troubleshooting cell phone issues or billing account issues.
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Stream Global Services
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United States
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Outsourcing/Offshoring
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700 & Above Employee
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Customer Service Representative
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Oct 2011 - May 2012
Took inbound calls for customers of a major gaming company and also HP computers. Helped with account and hardware issues, along with device troubleshooting.
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JCPenney
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United States
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Retail
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700 & Above Employee
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Sales Support
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Oct 2007 - Jun 2010
Received and shipped product on the loading dock. Helped keep shelves stocked when needed.
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Education
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ITT Technical Institute-Portland
Associate of Science (A.S.), Information Technology
Community
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