Brandon Hood

IT Support Specialist at Pacific Residential Mortgage, LLC.
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, US

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Bio

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Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • IT Support Specialist
      • Dec 2014 - Dec 2015

      Lake Oswego, OR Front line support for all tickets and phone calls from end users. Setting up new workstations for new employees. Moving equipment to other company branches.

    • IT Support Specialist
      • Dec 2014 - Dec 2015

      Workstation setup. Answering tickets and phone calls from end users. Setting up equipment at other company branches.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Customer Service Agent
      • Jul 2012 - Dec 2014

      Taking inbound calls from customers and helping with troubleshooting cell phone issues or billing account issues.

    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Customer Service Representative
      • Oct 2011 - May 2012

      Took inbound calls for customers of a major gaming company and also HP computers. Helped with account and hardware issues, along with device troubleshooting.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Support
      • Oct 2007 - Jun 2010

      Received and shipped product on the loading dock. Helped keep shelves stocked when needed.

Education

  • Associate of Science (AS), Information Technology
    2011 - 2013
  • ITT Technical Institute-Portland
    Associate of Science (A.S.), Information Technology
    2011 - 2013

Community

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