Techincal Support Engineer

• May 2022 - Present

Aviation Maintenance Management Software System Integrator

• Apr 2021 - May 2022

Lead A&P Mechanic

• Mar 2021 - Apr 2021

Flight Engineer, Search and Rescue Operator

• Jul 2020 - Mar 2021

Senior Field Service Engineer, Customer Relations

• Jul 2017 - Jul 2020

Duties to include: - Qualified, proficient, and have an advanced operational working knowledge on the following mission support systems: Cisco Switches and Routers. Linux OS, Windows OS, Unix OS. Virtualization software such as VMware and Hypervisor. Active directory and group policy management. NAS devices, DHCP, DNS and File Server. MX15/20D HD WESCAM FMV and Lockheed Radar systems utilizing: EOW/EON/IR/laser range finder designator and spotter modes; incorporating moving map display and target acquisition with key operating systems. Crypto loading/encoding, and communication operations of UHF, VHF, SATCOM, PRC112/117/152, Rover and Vortex. Maintains a high level of knowledge of and experience with all aspects of security (e.g. Information Security (IS), ISS, Operations Security (OPSEC), and Physical Security. Installing and maintaining SQL, DHCP, DNS, WINS, IIS/Apache, TACACS, RADIUS, Terminal Services, and various Internet Applications. Show less

Site Lead, A&P Mechanic, Maintenance Coordinator

• Jul 2016 - Jul 2017

Duties to include: Qualified, proficient, and have an advanced operational working knowledge on the following mission support systems: Cisco Switches and Routers. Linux OS, Windows OS, Unix OS. Virtualization software such as VMware and Hypervisor. Active directory and group policy management. NAS devices, DHCP, DNS and File Server. Supervision of maintenance, compliance with FAA regulations Part 135, FAR 12, airworthiness directives, OEM maintenance manuals and service bulletins, and STCs. Avionics and aircraft systems troubleshooting. Design and modifications to meet contract needs per engineering diagrams. Customer interaction on a personal level to ensure the utmost in customer satisfaction. Directly interfaced with the customer to provide training and feedback on systems being utilized and tested. Troubleshooting and designing modification suggestions on avionics, and communication systems. Performed pre-inspection assessments (PIA) validations on aircraft. Show less

Senior Technician, Communications and IT Supervisor

• Sep 2013 - Jun 2016

Supervision of maintenance, Compliance with FAA regulations Part 135, FAR 12, Airworthiness Directives, Configuration management of communications devices, using command line interfaces and Commercial-off-the-shelf (COTS) software. Avionics and aircraft systems troubleshooting. Design and modifications to meet contract needs per engineering diagrams. Customer interaction on a personal level to ensure the utmost in customer satisfaction. Directly interfaced with the customer to provide training and feedback on systems being utilized and tested. Troubleshooting and design modification suggestions on avionics, enterprise systems, and engines to increase the profitability and sustainability of aircraft. Show less

Field Service Representative, Quality Inspector

• Jan 2013 - Sep 2013

Duties to include: Qualified, proficient, and have an advanced operational working knowledge on the following mission support systems: Cisco Switches and Routers. Linux OS, Windows OS, Unix OS. Virtualization software such as VMware and Hypervisor. Active directory and group policy management. NAS devices, DHCP, DNS and File Server. Supervision of maintenance, Compliance with FAA regulations Part 135, FAR 12, Airworthiness Directives, OEM maintenance manuals and service bulletins, and STCs. Avionics and aircraft systems troubleshooting. Design and modifications to meet contract needs per engineering diagrams. Customer interaction on a personal level to ensure the utmost in customer satisfaction. Payload and special mission systems sustainability processes analysis and modification. Support the overall company functionality of networks and systems onsite; installing, maintaining and using Microsoft Windows Server, Active Directory Network, operating systems UNIX and Linux (Red Hat, SCO, Ubuntu) and VMware ESX Server. Installing and maintaining SQL, DHCP, DNS, WINS, IIS/Apache, TACACS, RADIUS, Terminal Services, and various Internet Applications. Show less

Senior Technician

• Oct 2011 - Jan 2013

Supervision of maintenance, Compliance with FAA regulations Part 135, FAR 12, Airworthiness Directives, OEM maintenance manuals and service bulletins, and STCs. Avionics and aircraft systems troubleshooting. Design and modifications to meet contract needs per engineering diagrams. Customer interaction on a personal level to ensure the utmost in customer satisfaction. Aircraft design analyzing to increase profitability and sustainability of aircraft. Supervision of maintenance, Compliance with FAA regulations Part 135, FAR 12, Airworthiness Directives, OEM maintenance manuals and service bulletins, and STCs. Avionics and aircraft systems troubleshooting. Design and modifications to meet contract needs per engineering diagrams. Customer interaction on a personal level to ensure the utmost in customer satisfaction. Aircraft design analyzing to increase profitability and sustainability of aircraft.

Field Service Representative

• Dec 2009 - Oct 2011

Supervision of maintenance, Compliance with FAA regulations Part 135, FAR 12, Airworthiness Directives, OEM maintenance manuals and service bulletins, and STCs. Avionics and aircraft systems troubleshooting. Design and modifications to meet contract needs per engineering diagrams. Customer interaction on a personal level to ensure the utmost in customer satisfaction. Payload and special mission systems sustainability processes analysis and modification. Supervision of maintenance, Compliance with FAA regulations Part 135, FAR 12, Airworthiness Directives, OEM maintenance manuals and service bulletins, and STCs. Avionics and aircraft systems troubleshooting. Design and modifications to meet contract needs per engineering diagrams. Customer interaction on a personal level to ensure the utmost in customer satisfaction. Payload and special mission systems sustainability processes analysis and modification.

Quality Inspector/A&P Mechanic/Database Administrator

• Feb 2006 - Aug 2009

Database administration for all theater aircraft. Supervise overhaul and production schedules of 20 plus aircraft. Quality control and final inspection authority on overhaul and general flight maintenance operations. Met with the customer regularly to outline performance goals and expectations. Provided customer service when needed and training. Support the overall company functionality of networks and systems onsite; installing, maintaining and using Microsoft Windows Server, Active Directory Network, operating systems UNIX and Linux (Red Hat, SCO, Ubuntu) and VMware ESX Server. Installing and maintaining SQL, DHCP, DNS, WINS, IIS/Apache, TACACS, RADIUS, Terminal Services, and various Internet Applications. Show less

UH-60 Helicopter Mechanic/Crewchief

• Jun 1999 - Jun 2005

Performed crew member duties including, hoist operations, payload management, customer management, and external payload operations. Participated in field testing of Force 21 program throughout life-cycle events. Deployed in support of Operation Iraqi Freedom 04-05. Performed crew member duties including, hoist operations, payload management, customer management, and external payload operations. Participated in field testing of Force 21 program throughout life-cycle events. Deployed in support of Operation Iraqi Freedom 04-05.