Experience

Parker and Sons
• United States
• Utilities
• 100 - 200 Employee
• District Manager

  • Sep 2022 - Present


CarMax

• Honduras
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Manager

  • May 2019 - Sep 2022

• Sales Consultant

  • Sep 2017 - Sep 2022



Talk Mobile

• United Kingdom
• Manufacturing

• Retail Sales Representative

  • Nov 2016 - Feb 2017

  Responsible for selling products, merchandise, and services in a retail setting. PRIMARY RESPONSIBILITIES: Sell specific products and services to consumers. Explain different customizable features.Collect and research information needed to identify and resolve problematic situations. Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services. Demonstrate electronics (phones) and their features. Responsible for selling products, merchandise, and services in a retail setting. PRIMARY RESPONSIBILITIES: Sell specific products and services to consumers. Explain different customizable features.Collect and research information needed to identify and resolve problematic situations. Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services. Demonstrate electronics (phones) and their features.



Wireless Vision, LLC

• United States

• Assistant Manager

  • Apr 2012 - Oct 2016

  Responsible for providing leadership, development and coaching to sales representatives, assisting the store manager with store operations, interacting with customers to problem solve issues, assisting in the sales process, ensuring an outstanding customer experience. Worked with store manager to plan and execute on development and business plans. Led various outside events for incremental business in the market. Responsible for providing leadership, development and coaching to sales representatives, assisting the store manager with store operations, interacting with customers to problem solve issues, assisting in the sales process, ensuring an outstanding customer experience. Worked with store manager to plan and execute on development and business plans. Led various outside events for incremental business in the market.



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Manager

  • Apr 2009 - Feb 2012

  Responsible for leadership and management of various retail store locations. Performed daily activities of store operations to grow revenue, drive standards of excellence and maintain established processes to ensure outstanding customer service. Continuous recruitment, retention and constant development of the sales team. Lead the sales team to success and motivate the group to learn, grow, and build exciting careers. Perform a variety of management functions including: achieving store… Show more Responsible for leadership and management of various retail store locations. Performed daily activities of store operations to grow revenue, drive standards of excellence and maintain established processes to ensure outstanding customer service. Continuous recruitment, retention and constant development of the sales team. Lead the sales team to success and motivate the group to learn, grow, and build exciting careers. Perform a variety of management functions including: achieving store productivity/financial targets, planning and executing promotional and local store marketing activities and completing human resources responsibilities.

• Retail Sales Representative

  • Oct 2005 - Apr 2009

  Responsible for selling products, merchandise, and services in a retail setting. PRIMARY RESPONSIBILITIES: Sell specific products and services to consumers. Explain different customizable features.Collect and research information needed to identify and resolve problematic situations. Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services. Demonstrate electronics (phones) and their features.



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Customer Service Representative

  • Jan 2002 - Sep 2005

  Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. Primary Responsibilities Included: Assist with placement of orders, refunds, or exchanges. Answer questions about warranties or terms of sale. Sell products and services. Inform customer of deals and promotions. Compile reports on overall customer satisfaction. Attempt to persuade customer to reconsider… Show more Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. Primary Responsibilities Included: Assist with placement of orders, refunds, or exchanges. Answer questions about warranties or terms of sale. Sell products and services. Inform customer of deals and promotions. Compile reports on overall customer satisfaction. Attempt to persuade customer to reconsider cancellation. Show less Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. Primary Responsibilities Included: Assist with placement of orders, refunds, or exchanges. Answer questions about warranties or terms of sale. Sell products and services. Inform customer of deals and promotions. Compile reports on overall customer satisfaction. Attempt to persuade customer to reconsider… Show more Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. Primary Responsibilities Included: Assist with placement of orders, refunds, or exchanges. Answer questions about warranties or terms of sale. Sell products and services. Inform customer of deals and promotions. Compile reports on overall customer satisfaction. Attempt to persuade customer to reconsider cancellation. Show less