Experience

Southwest Solutions

• United States
• Individual and Family Services
• 1 - 100 Employee

• Employment Specialist

  • Feb 2018 - Present

  Engages clients and establishes trusting, collaborative relationships directed toward the goal of competitive employment.Administers pre-employment self-assessments to assist client with identifying career pathways.Develops individual vocational service plans with clients and case managers and maintained quarterly updates.Provides individualized, time unlimited follow along services to assist consumers in sustaining employment.Provides outreach to consumers and coordination with their case workers when they appear to disengage from service.Assists consumers in job development and job search activities directed toward positions that are consistent with the needs and interests.Performs searches for clients, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.Interacts and develops relationships with employers and workforce programs as potential placement opportunities. Show less

• Diversity, Equity and Inclusion Council, Board Member

  • Dec 2021 - Present



The Yunion

• United States
• Individual and Family Services
• 1 - 100 Employee

• Case Manager/Facilitator

  • May 2017 - Feb 2018

  Interviewed youth and their family members to compile information on social, educational, criminal, institutional, or drug history. Provided information or refer youth and families to public or private agencies or community services for assistance. Counseled youth and families regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, and medical care. Guided youth in the development of skills or strategies for dealing with their problems. Encouraged youth to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships. Maintained case history records and prepare reports reflecting status updates. Show less



Detroit at Work

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Youth Development Specialist, Jobs for Michigan Graduates

  • Aug 2016 - May 2017

  Engaged youth and established trusting, collaborative relationships directed toward the goal of completing their education leading to employment. Interviewed youth and families assessing their situations, capabilities, and problems to determine what services are required to meet their needs. Maintained case history records and prepare reports. Provided and arranged support services, such as child care, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent more serious problems from developing. Visited youth in their homes or attend group meetings to provide information on agency services, requirements, or procedures. Show less



Detroit Training Center

• United States
• Education Management
• 1 - 100 Employee

• Business Services Representative

  • Aug 2015 - May 2016

  Engaged clients and established trusting, collaborative relationships directed toward the goal of competitive employment. Conducted orientations and interviews to potential participants interested in the various training programs. Engaged with employers to set up on the job training, internship and employment opportunities for graduates. Facilitated soft skills workshops and classes that focused on workplace etiquette, mock interviews and resume writing. Maintained follow-up records to determine graduates' job retention rates and career progress as well as suitability of placement. Collaborated with local and state agencies to assist participants with funding to cover the expenses of the training. Show less



Focus: HOPE

• United States
• Non-profit Organizations
• 100 - 200 Employee

• WIOA Coordinator

  • Feb 2014 - Jun 2015

  Coordinated customer services, including eligibility assessment and program referrals.Facilitated program information sessions and employability workshops.Developed, coordinate, organize and implement programs assigned.Served as the liaison to the local workforce development areas on operations, including surveying for information.Maintained up-to-date knowledge of federal regulations and guidance, and state and local administrative guidelines and policies governing WIOA Title I programs.Ensured that payment of grant funds to recipients does not exceed funds allocated and authorized for expenditure and that administrative expenditures of recipients do not exceed the allowed rate.Ensured that local workforce development areas have developed and submitted their local plans and One-Stop certifications for review and approval. Show less

• Job Developer, Earn and Learn

  • Jul 2012 - Feb 2014

  Provide individual and group counseling as related to career and job skills development.Conduct workshops and seminars on employability skills.Analyze occupational data, such as physical, mental and training requirements to successfully -match student abilities with job requirements.Maintain follow-up records to determine graduates' job retention rates and career progress as well as suitability of placement.Participates in professional organizations and in-service training opportunities.Analyze input from internal/external customers to understand customer needs and perceptions, as they relate to employee adaptation to the work environment. Show less



Ross Innovative Employment Solutions

• Case Manager

  • Dec 2009 - Jul 2012

  Interviewed individuals to compile information on social, educational, criminal, institutional, or drug history. Developed and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided. Provided education and support to employers, as agreed upon by the consumers, which may include negotiating job accommodations and follow along contact with the employer. Provided management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues. Performed searches for clients, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals. Show less