• Jan 2019 - Present

A collaborative approach to designing environments that enrich the workplace. Responsible for marketing, promoting and profitably selling furniture, space planning and designconsultation services to businesses. Establish and maintain customer relationships to grow profitable sales. Utilize consultative sales approach as a best practice with all accounts, and effectively neutralizecompetitive situations. Phone, email, and live prospecting for potential opportunities. Space Planning & Design. From concept to installation, my core focus is my clients' satisfaction and to improve the work space, one project at a time. Aligned with the top vendors in the industry, across vertical markets such as Health Care, Education, Government Contract (GSA), and Commercial Property Interiors as well as Public Spaces. Consult with customers, prepare and deliver product and project quotes to customers. Source product offerings in order to help the customer choose products based upon need, budget, and application. Accelerate the sales cycle to a successful close. Effectively diffuse objections. Develop effective and productive working relationship with support personnel. Fulfill customer needs for current literature, catalogs, product pricing. Formulate and implement strategic territory plan with both long and short-term objectives, including identification of potential accounts and account-specific strategies to support sales and profitability goals. Show less

• Apr 2011 - Jan 2019

Customer Service Manager

• Dec 2008 - Apr 2011

Supervisor

• Aug 2006 - Aug 2008