Experience

TradeMark Residential

• United States
• Real Estate
• 1 - 100 Employee

• Assistant Property Manager

  • Feb 2023 - Present

  Charlotte, North Carolina, United States



Taft Family Ventures

• United States
• Real Estate
• 1 - 100 Employee

• Property Management Consultant

  • May 2021 - Aug 2022

  Matthews, North Carolina, United States • Maintained and forecasted annual operating budgets ranging from $15 million to $20 million for an apartment complex with 300 units and a team of 6 • Oversaw daily property operations, executed real estate projects, and strategized with a team and maintenance staff to ensure a safe environment for tenants and employees • Executed, evaluated, and analyzed the market and submarket surveys • Completed financial analysis and lease comp reporting to implement producers to increase… Show more • Maintained and forecasted annual operating budgets ranging from $15 million to $20 million for an apartment complex with 300 units and a team of 6 • Oversaw daily property operations, executed real estate projects, and strategized with a team and maintenance staff to ensure a safe environment for tenants and employees • Executed, evaluated, and analyzed the market and submarket surveys • Completed financial analysis and lease comp reporting to implement producers to increase occupancy and revenue maintaining a 96% occupancy • Build strong community connections to increase communication with tenants improving our tenant satisfaction score to over 88% • Selected vendors, scheduled inspections, collection of rent balance(s), certifications, and execution of writs, averaging monthly delinquency of >3% Show less



Piedmont Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Manager (Promoted)

  • Jul 2019 - May 2022

  Charlotte, North Carolina, United States • Oversaw a team of 50 members and achieved a 93.2% D0 vs. company standard of 76.3% in the execution and compliance of Federal, State, and local regulations including DOT, FAA, and applicable government agencies • Implemented time-sensitive succession planning to cultivate a positive, efficient, and accountable work environment exceeding company expectation of Turn-Time (T0) and Right-Start (RS) scores by an up 10% • Created and maintained an appropriate support structure fostering… Show more • Oversaw a team of 50 members and achieved a 93.2% D0 vs. company standard of 76.3% in the execution and compliance of Federal, State, and local regulations including DOT, FAA, and applicable government agencies • Implemented time-sensitive succession planning to cultivate a positive, efficient, and accountable work environment exceeding company expectation of Turn-Time (T0) and Right-Start (RS) scores by an up 10% • Created and maintained an appropriate support structure fostering compassion, authenticity, integrity, and dignity within our external and internal customer interactions Show less



7 For All Mankind

• United States
• Retail Apparel and Fashion
• 500 - 600 Employee

• Assistant Store Manager

  • Oct 2016 - Jun 2017

  Charlotte, North Carolina



Brahmin Leather Works

• United States
• Retail Apparel and Fashion
• 100 - 200 Employee

• Store Manager

  • Oct 2015 - Oct 2016

  Charlotte, North Carolina Area



Neiman Marcus Group

• United States
• Retail
• 700 & Above Employee

• Fine Apparel Stylist

  • May 2015 - Oct 2015

  Charlotte, North Carolina Area



Michael Kors

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales/Operations Manager

  • Jun 2013 - May 2015

  Charlotte, North Carolina, United States



Bakers 2013 LLC

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • Apr 2011 - Oct 2012

  charlotte, north carolina