Experience

Edgewood Chemical Biological Center

• Biotechnology Research
• 1 - 100 Employee

• Financial Management Analyst

  • Sep 2016 - Present

  Rock Island, Illinois



Zimmerman Alfa Romeo & Fiat

• Service and Parts Manager

  • Jul 2005 - Sep 2016

  Successfully manage a diverse group of employees with varying experience levels and skill sets. Develop and provide accurate estimates of parts materials, labor costs, and time of completion to customers. Compassionately and effectively respond to customer's inquiries Communicate between departments to insure streamlined processes and repairs Analyze parts inventories and managing applicable databases in order to successfully predict demand. Conduct employee evaluations… Show more Successfully manage a diverse group of employees with varying experience levels and skill sets. Develop and provide accurate estimates of parts materials, labor costs, and time of completion to customers. Compassionately and effectively respond to customer's inquiries Communicate between departments to insure streamlined processes and repairs Analyze parts inventories and managing applicable databases in order to successfully predict demand. Conduct employee evaluations, provide feedback, and initiates disciplinary actions. Accurately schedules employee’s workload to assure efficient time management. Successfully create and enforce policies, regulations, and procedures Manage necessary employee training levels and certifications to improve workforce ability and maintain superior customer service. Able to balance large workloads while staying well organized and keeping great attention to detail. Show less