Experience

Food Allergy Institute

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Business Operations Manager

  • Dec 2021 - Present

• Strategy Analyst

  • Aug 2020 - Dec 2021

  • Utilize Python and MySQL to analyze and transform organizational data into Domo business intelligence dashboards. These dashboards automate employee tasks, streamline insightful data, and consolidate information from disparate sources.• Reengineered several business processes at TPIRC’s on-site food production laboratory. Process changes included introducing data-intensive production planning, the development of a dose tracking system, and significant improvements to the lab’s quality control processes.• Created new inventory management processes for multiple TPIRC departments. Process development included the buildout of NetSuite’s inventory management module, creating item SKUs, establishing employee responsibilities, and staff training. Show less



Restaurant365

• United States
• Software Development
• 500 - 600 Employee

• Strategy Analyst

  • Dec 2019 - Mar 2020

  • Led product development strategy by identifying lucrative corporate partnership and product integration opportunities. Tasks included extensive conversations with potential partners, configuring integration requirements with Restaurant365 Product team, forecasting future revenues, and presenting recommendations to executive-level management. • Developed annual revenue forecasts for board meetings with primary investors. Forecasts were developed for all individual products sold by Restaurant365, and were reported in a “waterfall” format that projected revenues on a monthly basis. Monthly product-level projections culminated in annual revenue forecasts for the entire company, and how these revenues changed moving forward. • Performed various ad hoc analyses including estimating TAM size for existing, newly launched, and potential products; and exploring methods designed to make the Customer Success department more efficient via ticket deflections and increased marketing efforts. Show less



Cafe Rio Mexican Grill

• United States
• Restaurants
• 400 - 500 Employee

• Due Diligence Analyst

  • May 2018 - Nov 2019

  • Determine the viability of potential sites for Café Rio expansion. Site examinations include demographic and psychographic analyses of the target trade area, an in-depth review of competitor sales performance, and an in-person tour of the site designed to confirm all data findings. • Develop formal executive real estate presentations for C-suite executives. Presentations detail a trade area’s key market drivers, customer profile, and long-term potential. • Provide formal recommendations to C-suite executives regarding the viability of potential sites. Recommendations highlight the key points listed within the aforementioned presentations. • Conduct market planning intended to uncover cities and/or trade areas for future expansion. Market planning involves demographic and psychographic analyses of various cities to determine their potential ability to support a new Café Rio restaurant. Data findings are cross-referenced with company goals and targets to ensure site recommendations align with overall company goals. Show less



Andrew Chang & Company, LLC

• Associate

  • Apr 2018 - May 2018

  • Used Microsoft Access to develop a contracts and procurement database for the California Public Utilities Commission (CPUC). Database features included user permission/login, data entry forms, referential integrity, logic-based queries, and management reports. Database was presented in executive briefings with CPUC Contracts and Procurement staff, Contracts and Procurement management, and high-ranking CPUC executive management.

• Senior Business Analyst

  • Nov 2017 - Mar 2018

  • Worked as project lead in the strategic development and step-by-step execution of business process reengineering for the improvement of recruitment and hiring practices at the California Public Utilities Commission (CPUC). Support activities included, performing best practices analyses, analyzing performance data, developing performance metrics and benchmarks, and tracking performance. Also involved socializing and implementing approach through executive presentations and training sessions. • Served as project lead providing strategic recommendations and analysis to a Silicon Valley renewable energy start-up seeking grant funding from the State of California. Recommendations and analysis included creating a scope of work for the proposed grant funding, measuring the public benefits generated by the start-up’s technology, utilizing generally accepted accounting principles (GAAP) to create a project budget, and providing ongoing consultation and clarification regarding California procurement processes. Project efforts resulted in a successful bid that garnered the client $3 million in grant funding.• Performed an economic impact analysis of a proposed commercial development. Created an economic model to estimate the net jobs, output, earnings, and tax revenue produced by the development. Developed a comprehensive report to summarize projections to key stakeholders. Also trained Andrew Chang & Company colleagues on how to properly replicate the economic model for other commercial developments.• Worked as co-lead in designing bilingual surveys designed to gather customer feedback from multiple ethnic communities throughout California. Feedback was in regard to nutrition education materials designed by the California Department of Public Health (CDPH). Project tasks included gathering survey/interview goals from CDPH leadership, creating surveys, selecting respondents, and interviewing respondents in the appropriate language (English or Spanish). Show less

• Business Analyst

  • Aug 2016 - Oct 2017

  • Performed comprehensive economic analyses of proposed regulations to the State of California. Conducted a qualitative analysis of regulations, constructed quantitative direct cost models, and assessed the economic impact utilizing US Bureau of Economic Analysis RIMS II methodology. Involved extensive data gathering through literature searches, analysis of public and proprietary data sources, and subject-matter expert interviews. Parameterized models to determine the net jobs, output, and earnings impact of the regulations to the state.• Presented in-depth executive briefings to key organizational leaders. Executive briefings provided a succinct, all-inclusive overview regarding the current status of projects and potential next steps.• Helped design and facilitate a strategic planning session for the future of the California Reducing Disparities Project (CRDP). Developed a CRDP sustainability plan complete with a vision statement, mission statement, and short-term goals for the successful execution of the program.• Assisted in the management and successful execution of scoring sessions for proposers bidding on multi-million dollar State of California Requests for Proposal (RFP). Developed documentation for each proposal score and performed quality control review of score calculations and documentation.• Conducted detailed public sector market assessments for private companies looking to contract with the State of California. Analyses included utilizing public databases to identify and size potential market opportunities. Also supported contracting process by working with the client to develop and complete proposals.• Developed detailed organizational work plans for the successful development and execution of interrelated tasks. All work plans provide weekly tasks with estimated completion dates.• Created an applicant workflow and corresponding careers website for the CPUC by using various computer programming languages including HTML, CSS, and PHP. Show less