Experience

FlavorCloud Inc.

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Senior Solutions Engineer

  • Apr 2023 - Sep 2023

  Denver, Colorado, United States



Twilio

• IT Services and IT Consulting

• Solutions Engineer

  • Jan 2022 - Feb 2023

  Deliver 100+% of sales quota with a focus on high margin software every quarter since joining Twilio by ruthlessly prioritizing opportunities with 5 Account Executives to understand the specific challenges facing customers and use my technical skills and communication abilities to deliver value for both Twilio and customers. Showcase the value and potential of custom solutions and drive new business for the company, by building and demoing proof of concept solutions with JavaScript… Show more Deliver 100+% of sales quota with a focus on high margin software every quarter since joining Twilio by ruthlessly prioritizing opportunities with 5 Account Executives to understand the specific challenges facing customers and use my technical skills and communication abilities to deliver value for both Twilio and customers. Showcase the value and potential of custom solutions and drive new business for the company, by building and demoing proof of concept solutions with JavaScript, Lambda, and Twilio APIs such as private/ public video rooms with Twilio Video and mobile sales agent calling and messaging applications with Twilio Frontline and Conversations along with external technologies that demonstrate the benefits of custom solutions. Support customers in reducing SMS pumping fraud by ~15% and increasing SMS deliverability ~15% by leveraging Twilio APIs to craft solutions to those challenging by partnering with Account Executives. Foster long-term relationships with customers by effectively communicating over email and video conferencing with technical and non-technical stakeholders educating them on efficient communications, running coding sessions, and troubleshooting solution issues to implement the vision of businesses I support. Show less



Vimbel

• United States
• Software Development

• Co-Founder & Full Stack Engineer

  • Sep 2020 - Feb 2022

  Architect, develop, and maintain the company's full stack mobile productivity application using React Native, Node.js, Typescript, mySQL, and MongoDB ensuring it meets the technical and design requirements set by the product team. Shipped product features such as organization, team, and user management, login with OAuth for secure authentication, as well as internal chat using Web Sockets and file storage using S3 buckets providing improved team collaboration, streamlined workflow, and… Show more Architect, develop, and maintain the company's full stack mobile productivity application using React Native, Node.js, Typescript, mySQL, and MongoDB ensuring it meets the technical and design requirements set by the product team. Shipped product features such as organization, team, and user management, login with OAuth for secure authentication, as well as internal chat using Web Sockets and file storage using S3 buckets providing improved team collaboration, streamlined workflow, and efficient data management for platform users. Collaborate on the implementation of a continuous integration and deployment (CI/CD) pipeline and cloud infrastructure leveraging GitLab and AWS, reducing deployment time and increasing product reliability. Participate in code reviews with team members to identify edge cases and optimize performance, ensuring the application is stable and functional. Show less

• Solutions Engineer Intern

  • May 2021 - Aug 2021


OmegaFi

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Web Development Intern

  • Feb 2020 - Apr 2020

  Columbus, Georgia, United States Integrated code solutions on PHP Storm IDE, maintained version control via Gitlab and Jira, and performed testing in development environments via Apache servers for 15-20 hours per week. Researched, reprogramed, and reorganized application error email forwarding to relevant channels to reduce redundancy and congested mailboxes for team members. Lead bi-weekly team meetings to collaborate and discuss progress, issues, and negotiate solutions. Corresponded findings with teammates to… Show more Integrated code solutions on PHP Storm IDE, maintained version control via Gitlab and Jira, and performed testing in development environments via Apache servers for 15-20 hours per week. Researched, reprogramed, and reorganized application error email forwarding to relevant channels to reduce redundancy and congested mailboxes for team members. Lead bi-weekly team meetings to collaborate and discuss progress, issues, and negotiate solutions. Corresponded findings with teammates to leadership to resolve issues and discuss best paths moving forward. The internship was cut short close to 1 month before completion due to the Coronavirus pandemic. Show less



Columbus State University

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Student Researcher

  • May 2019 - Apr 2020

  Columbus, Georgia Area Conducted Research on battery consumption of Collaborative Authentication (Coauthentication) as a Continuous Authentication method of Bluetooth Compatible mobile devices. Designed, redesigned, compiled, and initiated experiment source code weekly using Java, Spring, Android Studio, IntelliJ, and Battery Historian. Facilitated team meetings every 5-10 days to gain insight on current findings, reconcile questions, and delegate tasks based on corresponding information. Restructured and… Show more Conducted Research on battery consumption of Collaborative Authentication (Coauthentication) as a Continuous Authentication method of Bluetooth Compatible mobile devices. Designed, redesigned, compiled, and initiated experiment source code weekly using Java, Spring, Android Studio, IntelliJ, and Battery Historian. Facilitated team meetings every 5-10 days to gain insight on current findings, reconcile questions, and delegate tasks based on corresponding information. Restructured and customized Coauthentication protocol and SpringBoot server source code into 2 products for continuous application with devices running Wear OS. Discovered and assessed positive results from battery statistics finding 4% max power consumption and 1% min power consumption of authentication protocol used on mobile devices. Successfully co-authored and published “An Evaluation of the Power Consumption of Coauthentication as a Continuous User Authentication Method in Mobile Systems” detailing and conveying the results of our experiments.

• Student Assistant/Tutor/Researcher

  • Aug 2019 - Dec 2019

  Columbus, Ga Mentored and motivated students in Data Structures and Computer Science Intro courses with Python, Java, and Javascript languages for 15-20 hours per week. Supported professors by grading quizzes and answering questions for students during classroom activities. Spearheaded and engaged in group sessions with nearly 50% of Data Structures students seeking additional counseling in subjects of increased difficulty such as advanced algorithms. Accelerated student learning through active… Show more Mentored and motivated students in Data Structures and Computer Science Intro courses with Python, Java, and Javascript languages for 15-20 hours per week. Supported professors by grading quizzes and answering questions for students during classroom activities. Spearheaded and engaged in group sessions with nearly 50% of Data Structures students seeking additional counseling in subjects of increased difficulty such as advanced algorithms. Accelerated student learning through active participation and questioning. Fostered relationships with students to tailor learning strategies and create comfortable learning environments.



TSYS

• United States
• Financial Services
• 700 & Above Employee

• Collector I

  • Jan 2018 - Oct 2018

  • Contacts and informs customers of overdue accounts and amount currently owed as directed. Follows established plans to collect the outstanding balance; negotiates routine and semi-scripted payment options with customers while following various applicable regulatory requirements. • Provides customer service to cardholders exclusively through inbound or outbound calls, and maintains the integrity of the client. Handles basic and routine inquiries and refers more complex issues to senior… Show more • Contacts and informs customers of overdue accounts and amount currently owed as directed. Follows established plans to collect the outstanding balance; negotiates routine and semi-scripted payment options with customers while following various applicable regulatory requirements. • Provides customer service to cardholders exclusively through inbound or outbound calls, and maintains the integrity of the client. Handles basic and routine inquiries and refers more complex issues to senior staff. As directed, performs basic administrative functions including, but not limited to recording address changes, receiving copies of payments by fax and printouts of rebates for assigned accounts. • Utilizes training, reference materials and instruction of more experienced peers to develop an understanding of client/company provided policies and procedures, remaining in compliance with various regulations. • Obtains and reviews credit bureau records to further investigate accounts as directed. Show less



11th and Bay Southern Table

• United States
• Restaurants
• 1 - 100 Employee

• line cook

  • Jan 2016 - Nov 2017

  Columbus, Georgia Area • Prep food for stations to cook each night • Provide highest quality food in timely fashion • Cooperate and communicate with line team for efficient execution; best time management • Maintain the cleanest work environment per health department standards • Foster professionalism with team at offsite events to provide the best catering experience • Capable of handling multiple tasks at one time • Assist other back-of-the-house employees when required



Playful Pups

• United States
• Ranching

• Manager

  • Jan 2013 - Apr 2017

  Columbus Ga • Execute opening and/or closing duties for facility • Oversee monetary transactions and billing for clients • Proactively work to ensure employees complete all tasks correctly and timely • Interact with clients directly communicating all services provided by the company • Manage appointments to ensure no time conflicts or overbooking • Create and maintain relationships with clients to assure them we care about providing the highest quality service • Build trust and rapport… Show more • Execute opening and/or closing duties for facility • Oversee monetary transactions and billing for clients • Proactively work to ensure employees complete all tasks correctly and timely • Interact with clients directly communicating all services provided by the company • Manage appointments to ensure no time conflicts or overbooking • Create and maintain relationships with clients to assure them we care about providing the highest quality service • Build trust and rapport with clients and employees • Assist employees with their duties/tasks when short-handed Show less