Brandon Chan

Systems Administrator at Frame Machine
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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5.0

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Jeremy Lang

Brandon had a critical job of ensuring data backup as well as general support plus the difficult job of both clearing space and responding to artist requests for things to come back onto the system. He took it very seriously and did a good job. He was also eager to jump into helping to implement and optimize (often through scripting/automation) new things such as the multi-petabyte Rozo filesystem-based backup and archival system.

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Credentials

  • CloudU
    Rackspace, the #1 managed cloud company
    Aug, 2016
    - Nov, 2024
  • Access Data Certified Examiner
    AccessData
    Aug, 2016
    - Nov, 2024

Experience

  • FRAME MACHINE
    • United States
    • Animation and Post-production
    • 1 - 100 Employee
    • Systems Administrator
      • Jan 2022 - Present

      IT Manager for an in-person and remote tier I/II team Interviewing, hiring, and training candidates in order to grow the company's IT team Manager for the health, upkeep, and security needs for all systems and servers Firewall and Antivirus configuration and editing VMWare (ESXi) admin Working with producers, technical directors, and leads/supervisors to ensure workflows are efficient Point of contact for all technological/IT needs and requests Responsible for company growth/scale/IT buildout Tasked with building out the server room and facility within a budget Direct communication with the president for any and all tech-based company needs and planning In charge of all licensing needs including purchases, renewals, and license server upkeep Responsible for all IT/user requests (e.g. licenses, support, workstations, storage, networking, and security) Maintaining day-to-day upkeep to minimize downtime for all employees Contact for various clients and vendors in order to maintain uptime for company employees File/asset publishing as required following ShotGun/ShotGrid specifications Troubleshooting Maya/MotionBuilder/Unreal and client-specific Perforce instances for new and current users Show less

  • MPC
    • United Kingdom
    • Entertainment Providers
    • 700 & Above Employee
    • Systems Administrator
      • Sep 2020 - Dec 2021

      Communications stand-in when head of systems is out Windows Administrator for the Culver City studio SCCM packaging and deploying and image customization Stand-in Unreal TD for in-house Unreal AR app deployment PowerShell scripting automation Teaming with artists and pipeline development for render farm setup (Tractor) License server checkups as required Workstation imaging and set up via WinPE, assigning VLANs via RADIUS, creating/modifying entries in DHCP/Boottab and DNS Researching and implementing workflow changes in Maya, After Effects, and other artist programs to help playback/playblast/caching without slowing down the production servers and to improve artists' experience Day-to-day support for a mostly remote team of artists and corporate users Point of contact to guide and administrate VPN and 2FA switch over Vendor contact for licensing details and pricing User onboarding and offboarding via Active Directory, liaising with corporate IT, and direct contact with new employees Software research and implementation for artist usage Administration and support for Teradici soft clients, zero clients, and CAC for better user experience and workstation assignments Documentarian for administration (including remote), day-to-day support, and new application implementation Working in a predominately Windows environment with occasional Mac support and Linux administration/navigation as needed (generally server-side) Data IO via Aspera as needed, both making/administering accounts and uploading/downloading assets if required. Ad hoc teammate training Show less

  • Company 3
    • Data I/O Operator
      • Jan 2020 - Mar 2020

      Archived client assets using both LTFS and TAR per client specification Liaised with both producers and the in-house vault team in order to bring assets online internally and to provide assets to our clients in a timely manner Restored and rendered files via .dm2 files and MetaTrack while also editing the web interface to change the source and destination path as needed Navigated our SAN and edited files as needed in CentOS Assisted with data management in order to not overload the servers while also preventing a work standstill Show less

  • FuseFX
    • United States
    • Media Production
    • 200 - 300 Employee
    • Junior Systems Administrator
      • Sep 2016 - May 2019

      Primarily focused on data and storage administration. I was the main point of contact for LTO archival and de-archival needs across three locations. Pioneered the utilization of Archiware's archive system on Daystrom's Nautilus server. I helped maintain, upgrade, and examine multiple storage systems including Isilon, Nautilus, Qumulo, and XenData storage systems. Notably, I directly maintained and was the main administrator for the XenData and Nautilus storage servers. Python scripts were written in order to analyze data changes in the company in regards to new and current work and archive automation. Standard Python libraries as well as in-house APIs were utilized. Code was version controlled via Git. As necessary, I liaised directly with vendors to solve and troubleshoot problems. Another major responsibility involved syncing data between the three offices, ensuring everyone has their needed assets without burdening our systems. Other responsibilities included: Administrator and main point of support for FuseFX's in-house wiki. General artist/user support such as Nuke, Maya, and Photoshop troubleshooting and plugin installation and workstation troubleshooting. Account creation and suspension with Active Directory, Exchange, Office 365, and other programs Render Farm management using Thinkbox's Deadline. Installation, imaging, and upgrading of render nodes, workstations, and other systems. Task documentation, both via a ticketing system and via an internal wiki for shared information across the IT Department. Show less

  • Denison University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Desktop Support Technician
      • 2015 - 2016

      Same responsibilities as the Student Computer Technician job.Supported faculty and university staff computers.Deployed computers to faculty and staff.Imaged computers based on clients' specific needs.Troubleshot Microsoft Office Suite issues.Fixed and researched driver issues.

    • Network Engineer Assistant
      • 2015 - 2016

      Provided campus-wide networking documentation.Assisted in switch and access point installation.Troubleshot network connectivity issues.

    • Student Computer Technician
      • 2013 - 2015

      Supported students' personal computers.Worked on both Mac and Windows operating systems.Removed viruses and malware.Worked on backing up and restoring personal data, including operating systems.Documented work using Web Help Desk.

Education

  • Denison University
    Bachelor's degree, Creative Writing
    2012 - 2016
  • Denison University
    English, Creative Writing
    2012 - 2016

Community

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