Experience

Metropolitan Alliance of Connected Communities

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Senior Human Resources Consultant

  • Oct 2023 - Present



Cuningham

• United States
• Architecture and Planning
• 200 - 300 Employee

• Human Resources Manager - Compensation & People Data

  • Mar 2021 - Nov 2023

• Human Resources Generalist

  • Mar 2018 - Mar 2021

  • Provide consultation and strategic guidance to management and HR team in areas regarding employee engagement, training and development, performance management and compliance. • Serve as “process owner” and subject matter expert (SME) for company-wide annual compensation review. Conduct compensation market review, conduct equity regression analysis, develop budget recommendations and partner with executive leadership in compensation decisions. • Propose, advocate for and implement new… Show more • Provide consultation and strategic guidance to management and HR team in areas regarding employee engagement, training and development, performance management and compliance. • Serve as “process owner” and subject matter expert (SME) for company-wide annual compensation review. Conduct compensation market review, conduct equity regression analysis, develop budget recommendations and partner with executive leadership in compensation decisions. • Propose, advocate for and implement new systems and/or operational changes that improve the timeliness, effectiveness and/or efficiency of HR functions through process and system optimization. • HR analytics and data expert with experience generating reports, data analysis, and creating visualizations that help leaders recognize opportunities and make decisions. • Develop training curriculum and conduct formal and informal training sessions on HR systems and processes, performance management, performance improvement, and management best practices. • Liaison between benefits and payroll acting as lead payroll reviewer and payroll processing backup. • Lead Equal Employment Opportunity and Affirmative Action compliance and reporting initiatives. • Support a multistate employer with offices located in AZ, CA, CO, MN, and NV.



Metropolitan Alliance of Connected Communities

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Benefits Coordinator

  • Dec 2015 - Jan 2017

  • Provide consultation and strategic guidance to client organizations and HR team in areas of performance management, training & development, and change management. • Support and administer benefits for twenty client organization and over 1000 employees. Including; benefit enrollments, COBRA administration, terminations, qualifying event changes, beneficiaries, distributions, and loan processing. • Responsible for managing annual open enrollment for six client organizations including; the… Show more • Provide consultation and strategic guidance to client organizations and HR team in areas of performance management, training & development, and change management. • Support and administer benefits for twenty client organization and over 1000 employees. Including; benefit enrollments, COBRA administration, terminations, qualifying event changes, beneficiaries, distributions, and loan processing. • Responsible for managing annual open enrollment for six client organizations including; the development online open enrollment modules in HRIS (Ultipro), create presentation materials and lead open enrollment meetings, tracking all employee changes and enrollments, serve as liaison between broker, benefits providers and client organizations, and auditing invoices to ensure all changes were accurately implemented. • Lead individual enrollment consultation meetings to help employees obtain information and understand company benefits and other related benefit programs. • Developed training curriculum and conducted formal and informal training sessions regarding benefits systems and processes. • Updated HRIS with new and changing information; ensuring a high degree of accuracy and integrity of information. • Oversees the processing of monthly benefits billing and the preparation of vouchers for payment of administrative fees for all group plans. • Provided excellent customer service support to internal and external customers. • Performs quality checks of benefits-related data.

• Human Resources Coordinator

  • Jun 2015 - Dec 2015

  • Support full-cycle recruitment process for seventeen member organizations, including onboarding over 100 employees, creating job descriptions and postings, managing requisition and applicant tracking, scheduling interviews and preparing offer letters. • Ensure completion of new-hire paperwork, administer pre-employment tests, background checks and performs work related reference checks. • Verify all I-9 documentation and forms and administer E-verify cases to ensure compliance and… Show more • Support full-cycle recruitment process for seventeen member organizations, including onboarding over 100 employees, creating job descriptions and postings, managing requisition and applicant tracking, scheduling interviews and preparing offer letters. • Ensure completion of new-hire paperwork, administer pre-employment tests, background checks and performs work related reference checks. • Verify all I-9 documentation and forms and administer E-verify cases to ensure compliance and employment authorization for all incoming new hires. • Coach managers on hiring best practices, and internal staffing process. • Conduct new employee first-day orientation, including providing agency-specific policies, systems training, and benefits enrollment.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Service Manager

  • Mar 2010 - Feb 2012

  • Directly manage a 4-6 member team of tellers to ensure prompt and efficient transaction processing and the generation of sales through quality referrals. • Establish quarterly sales referral and service goals for the for individual team members. • Achieved a new branch record in walkover sales referrals, exceeding the previous record by over 30%. • Provide individualized training and coaching for successful service and referral team by performing career road map evaluations, Key… Show more • Directly manage a 4-6 member team of tellers to ensure prompt and efficient transaction processing and the generation of sales through quality referrals. • Establish quarterly sales referral and service goals for the for individual team members. • Achieved a new branch record in walkover sales referrals, exceeding the previous record by over 30%. • Provide individualized training and coaching for successful service and referral team by performing career road map evaluations, Key Drive Metrics (KDM) observations, and feedback on Specific Measurable Attainable Realistic Timely (S.M.A.R.T.E.R) action plans. • Conduct onsite interview for teller and lead teller positions, resulting in 10-15direct hires over a two year period. • Responsible for scheduling staff efficiently to maximize resources and achieve service and sales goals. • Ensure compliance with audit and operational regulations and guidelines within timeline through effective delegation and collaboration with staff.

• Lead Teller

  • Feb 2009 - Mar 2010

  • Responsible for managing and maintaining cash line, preparing cash shipments, ordering cash through ICOM, ordering branch supplies, shipping out excess foreign currency, and ordering in foreign currency per customer request. • Assist managers in delegation and completion of tasks that ensure compliance and the efficient operation of the teller line. • Coach and guide to peers in achieving sales goals and quality referrals by assisting in performing road map and KDM observations. •… Show more • Responsible for managing and maintaining cash line, preparing cash shipments, ordering cash through ICOM, ordering branch supplies, shipping out excess foreign currency, and ordering in foreign currency per customer request. • Assist managers in delegation and completion of tasks that ensure compliance and the efficient operation of the teller line. • Coach and guide to peers in achieving sales goals and quality referrals by assisting in performing road map and KDM observations. • Received a Metro Minnesota Masters award and attended the awards breakfast for high sales performance and customer service excellence. • Utilize multiple fraud detection techniques to prevent over $50,000 in check fraud and forgeries by recognizing various warning signs, seizing counterfeit notes and filing counterfeit currency reports with the Department of Homeland Security. Received an On the Watch award for preventing customer victim fraud.

• Teller

  • Mar 2008 - Feb 2009

  • Generate quality referrals for team members by introducing customers to new products and services and by cross-selling bank services and products for Wells Fargo partners. • Provides excellent customer service welcoming and engaging customers to learn about their financial needs. • Responsible for maintaining and balancing a personal cash drawer, the merchant/vault, ATM processing, bonds and coupons, foreign currency and the night drop.



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• Sales Associate

  • Sep 2006 - Dec 2007