Network Engineer

• Jun 2021 - Present

• Designing, configuring, and testing networking software, computer hardware, and operating system software. • Provide Level-2/3 support and troubleshooting to resolve issues. • Establishing and maintaining IT and digital communication infrastructure, including wireless or LAN networks. • Establishing and maintaining digital communication software, including email, user logins and passwords; this includes setting up new employees with company email accounts and providing them with access to the network, as well as troubleshooting for existing employees. • Making sure that the networks are protected from malware and viruses, identifying areas that might be under threat and areas where security can be improved, keeping up to date on ever-changing cyber-threats. • Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet • Providing technical support and assistance to employees. • Performing analysis and collecting data to establish the potential for improvements within the communication networks. • Working with third-party providers to keep the networks running efficiently. • Maintaining the company’s phone system and working closely with the phone service provider to keep the lines active.

Information Technology Specialist

• Dec 2019 - Present

Aviation Operation Specialist

• Dec 2013 - Dec 2019

The aviation operations specialist is primarily responsible for scheduling and dispatching tactical aircraft missions. They help operate one of the largest fleets of aircraft in the world and keep them running safe and efficient. Deployment to Kuwait and Iraq in 2017Organize and process data to be utilized by battle staff on a daily basisUtilize Microsoft 2010, Word, Excel, PowerPointBrief incoming team members on issues or progress during the shiftCommunicate with a team about strategy and operationsAir Mission Request specialist – assisted Air Mission Request cell with setting up flight schedules for DV throughout the Area of OperationOrganize and account for over $50,000 of equipmentProvided Logistical support for section accountabilityCommunicate with supervisors and higher ranking individuals on a regular basisAbility to inform brigade commander on changes to the flight plans and schedulesCommunicate with various Air flight control battle captains on changes to flight schedules due to weather, or mission updates. Ability to sort through moving information in order to better inform the battle captain of any issues that may arise from enemy position or danger zone, Scan through a large amount of data in order to point out the important tasks accomplished during the shift. Assisted with computer software updatesLoading and managing secure communications throughout Iraq and Kuwait Transfer classified written, verbal, and digital format information throughout CJFLCCMaintain accountable of all Army combat aviation Brigade assets in Iraq, Jordan, Syria, Turkey, and Kuwait Supported aviation operations in order to regain control Mosul, Iraq and the city of Hawija from Isis control

The Activity Security Representative II

• Oct 2020 - Jun 2021

The Activity Security Representative’s primary function is to provide multi-disciplined security support to a customer’s facility and organization. This position provides “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. The Activity Security Representative’s primary function is to provide multi-disciplined security support to a customer’s facility and organization. This position provides “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

Personnel Security Specialist II

• Mar 2020 - Oct 2020

Personnel Security Specialist

• Jun 2019 - Feb 2020

Personnel Security Specialist

• Dec 2018 - Jun 2019

A personnel security specialist determines if a person is eligible for government clearance for employment. The clearances dealt with may range from lower level to top secret. The job involves reviewing security forms and determining if the information is correct, and if it is not, what needs to be corrected. A personnel security specialist determines if a person is eligible for government clearance for employment. The clearances dealt with may range from lower level to top secret. The job involves reviewing security forms and determining if the information is correct, and if it is not, what needs to be corrected.

Personnel Security Specialist

• Mar 2018 - Sep 2018

Assist the Facility Security Officer (FSO) in initiating investigations and periodic re-investigations in JPAS as required for those personnel requiring a personnel security clearance or re-investigation. Review electronic Personnel Security Questionnaires (PSQ) in JPAS for accuracy and completeness before submission to OPM for review/approval. Submit fingerprints of personnel for initial security clearances, upgrades and background checks utilizing Secure Web Fingerprint Transmission (SWFT). Conduct initial security indoctrination briefings, security refresher briefings, foreign travel briefings/debriefings and security debriefings as required by the National Industrial Security Operations Manual (NISPOM). Maintain personnel security files on those personnel who have a personnel security clearance and those who undergo a background check by the Office of Personnel Management (OPM) or other government agencies. Review site specific security forms for accuracy and completeness. Provide assistance and guidance to personnel as required. Monitor employee’s completion of the Electronic Questionnaires for Investigations Processing (e-QIP) initiated by the government agency and provide assistance and guidance as necessary. Provides coverage in the absence of the FSO.

Administrative Assistant

• Sep 2016 - Jan 2017

Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers Opened, sorted, and distributed incoming messages and correspondence Greeted visitors and determined to whom and when they could speak with specific individuals Maintain utmost discretion when dealing with sensitive topics Assisted with organizing inventory spreadsheets Develop tracking sheet for employee attendance Update vehicle data in ILMS system Maintained and distributed employee emergency contact information Designed electronic file systems and maintained electronic and paper files Managed the day-to-day calendar for company senior director.

Vital Records Adjudication Support

• Sep 2015 - Sep 2016

Open, and evaluate incoming vital records requests and determine whether requests meet the requirements for processing. Verify that information and fees are accurately entered in the section’s Case Tracking System (CTS). Note the CTS of various types of requests and original supporting documentation received (i.e., name change orders, adoption decrees, gender change, corrections, etc.). Research vital records using the Passport Information Electronic Record System (PIERS) and Consular Consolidated Database (CCD). Forward PIERS file requests to the Washington National Records Center (WNRC) to conduct searches of legacy vital records that are not located in the system. Apply knowledge of Department security procedures for the handling and storage of Personally Identifiable Information (PII). Also follow guidelines relating to system security and PII. Review citizenship documents and letters for data accuracy prior to mailing to applicants. File and assist with maintaining office correspondence. Utilize the CTS to update cases with current processing information or status calls from customers. Assist with expediting the process of emergency and congressional requests for social security benefits, security clearances, proof of citizenship, immediate travel or high profile cases. Provide additional administrative support to the office Passport Specialists and Section Chief. Communicate effectively with the public, individuals from other government agencies and within the Department of State. Utilize a multiple phone line system to provide general citizenship information and procedures to customers seeking documentation for proof of US citizenship. Assist with answering an average of 500 calls per week. Interact with software developers gathering technical and business requirements for the design and implementation of new data systems. Adhere to all Internal Control guidelines and established office procedures.