Experience

Mega Western Sales, Inc.

• United States
• Construction
• 1 - 100 Employee

• Inside Sales/Customer Service

  • May 2020 - Present



Pacific Sales Kitchen & Home

• United States
• Retail
• 300 - 400 Employee

• Merchant Analyst-Plumbing

  • Jul 2015 - Jan 2020

  • Support the Sr. Merchant/Director in a variety of categories to build sales and margin • Analyze reports based on profit and trend • Maintain promotional offers and support all advertising materials • Build relationships with the suppliers and negotiate best pricing • Maintain records of product ordered and received • Research, select and purchase quality product and materials • Analyze market trends and apply this knowledge to make buying decisions • Process requisitions and update management on status of orders • Creating and maintaining appropriate inventory • Help arrange transportation of goods and tracking orders to ensure timely delivery • Scheduling product knowledge meetings Show less



Ferguson

• United States
• Wholesale
• 700 & Above Employee

• BUILDER INSIDE SALES

  • Aug 2007 - Apr 2015

  • Monitored phone systems to transfer to the appropriate department• Managed consultants’ workloads across various showroom locations in So. Cal• Supported customers for quotes, deliveries, returns, relating to quotes and PO’s• Running payments and writing credits• Scheduling deliveries

• Quotations Specialist

  • 2010 - 2014

  • Quotations & Receptionist Position• Performed all receptionist and office responsibilities• Daily use of Microsoft Suites (Word, Excel, Outlook)• Created quotes, submittals and operations manuals for builders/contractors• Researched and maintained internal documents• Logging Bids within So Cal.• Scanning and converting documents into PDF"s• Reading plan & spec• Executing projects in a timely manner.• Designed the Submittal and Operation Manuel format• Created an SOP for receptionist duties and quotation binders Show less

• Lead Receptionist

  • Aug 2007 - 2011

  • Performed all receptionist and office responsibilities• Answered and transferred multi-line phones averaging 1,000+ calls/day• Ordered and distributed office supplies, fax transmissions and mail • Maintained and communicated schedules and daily reporting for various teams and leadership• Helped prepare, organize and schedule meetings and conferences.• Scanning and converting documents into PDF’s • Runs high volume copy machines and performs binding, cutting and assembling on approved projects• Numerical, alphabetical and subject matter filing systems• Ordering office supplies• Delivering, packaging and scheduling of mail (in and out) Show less