Client Relationship Coordinator

• Apr 2023 - Present

Freelance Writer/Blogger

• Oct 2020 - Present

Currently run a freelance writing service on the side and write recipes and blogs for my followers on Instagram. My services include, but are not limited to, Blog writing, Copywriting, Ghostwriting, Social media management, and helping businesses grow. Proficient in video creating & editing, word press, and learning how to do new things quickly. Currently run a freelance writing service on the side and write recipes and blogs for my followers on Instagram. My services include, but are not limited to, Blog writing, Copywriting, Ghostwriting, Social media management, and helping businesses grow. Proficient in video creating & editing, word press, and learning how to do new things quickly.

Trim Manager

• Jan 2022 - Oct 2022

Flower production supervisor

• Apr 2021 - Oct 2022

Agriculture Specialist

• Oct 2020 - Apr 2021

As a greenhouse agricultural specialist, I supported the operations within the cultivation department. I would help where needed but mostly did plant work and assisted with harvest. I became an expert on the tractor, moving soil for the potting machine and eventually helped production on the trike, which is what we used to move 36 pots at a time from moms, to veg and eventually to flower.

Veterinary Client Services Representative

• Jun 2020 - Oct 2020

As a client service representative, I work in a very fast paced environment where building strong relationships with our clients is incredibly important. I field hundreds of phone calls a day through a multi-line phone system, empathize with clients during difficult times, make sure our lobby and reception area is stocked and clean, have knowledge of different prevention/medicines for our client’s pets, schedule appointments, triage urgent care’s and emergencies and check appointments in and out. I work well with others and can easily build rapport with any client. I am very punctual, reliable and always a compassionate empathizer. Show less

Assistant Manager

• Sep 2017 - Jun 2020

I applied for this internship program when I was a junior in college and after finishing the semester off strong, John Whitby kept me around to help him manage his main artist Kyle Park and a few other smaller artists. As an intern I started off by helping with social media marketing, shipping out posters, updating BMI artist royalties and staying up to date with the artists schedule. As the role progressed into management, I began to help coordinate events, ticketing and marketing. We worked closely with Yeti, Rebecca Creek Whiskey and Tony Lama Boots on marketing campaigns and events. I would organize conference calls weekly to discuss upcoming events, brainstorm ideas and plan things over google calendar. I gained even stronger organizational skills, computer skills and became proficient in social media marketing. Show less

Manager

• Feb 2020 - Apr 2020

My first job when I was 16 was as a customer service representative at Mr. Parcel of Allen. I worked for them on and off throughout my college years because they were always happy to have me back working hard for them, even after changing owners. As a customer service representative, I was the heart of the store and worked hard to build rapport with our customers/mailbox holders. After college I was offered the assistant manager position and handled the daily operations of the store while still focusing on the customer service, sales and marketing. I worked with the employees to support them in a positive, team environment to enhance the customer service. Show less

Client Success Representative

• Oct 2018 - Jan 2020

I first started when this company was a startup and worked with them while they were acquired by Realtor.com. As a customer success representative, I represented the company in a professional manner by phone, email, and text message communication. I was the concierge helping a consumer through the early stages of the home buying or selling process. I worked in a team environment and independently to make outbound calls to our clients and provide superior customer service. It was critical that I used my effective listening and questioning skills in every conversation. I gained stronger communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy, sales-like environment. I became a future leader through there 4-week program and started helping my colleges better themselves on and off the phones. Show less

Sales Marketing Assistant

• Jan 2018 - Dec 2018

Boyd Ag specializes in aluminum booms, extensions and used farm equipment. I started this position as an administrative assistant and worked my way into sales within a few months. I was able to achieve sales goals monthly and exceed expectations by also helping with the marketing and social media marketing of the company. I am a fast learner and have great customer relationship skills that helped me excel as a sales associate. Boyd Ag specializes in aluminum booms, extensions and used farm equipment. I started this position as an administrative assistant and worked my way into sales within a few months. I was able to achieve sales goals monthly and exceed expectations by also helping with the marketing and social media marketing of the company. I am a fast learner and have great customer relationship skills that helped me excel as a sales associate.

Boat porter

• Oct 2014 - Jun 2015

Boat and Tractor Porter Skilled in forklift operating, arranging boats/tractors inside and outside, detailing boats, tractors, atv/utv, organizing parts room, and assisted customers as needed. Boat and Tractor Porter Skilled in forklift operating, arranging boats/tractors inside and outside, detailing boats, tractors, atv/utv, organizing parts room, and assisted customers as needed.

Customer Service Representative

• Aug 2014 - Oct 2014

Experience in Customer service: Shipping & handling, Faxing, copies, postage machine, Notary Public, Distribution of mail, Manage registers Experience in Customer service: Shipping & handling, Faxing, copies, postage machine, Notary Public, Distribution of mail, Manage registers

Medical Receptionist

• Oct 2013 - Oct 2014

Receptionist with experience in managing medical records, scheduling appointments, handling phone calls, and putting patients in rooms (weighing patients, taking blood pressure, and temperature) Receptionist with experience in managing medical records, scheduling appointments, handling phone calls, and putting patients in rooms (weighing patients, taking blood pressure, and temperature)

Customer Service Representative

• Apr 2013 - Oct 2013

- Shipping & handling - Faxing, copies, postage machine - Distribution of mail - Manage registers - Shipping & handling - Faxing, copies, postage machine - Distribution of mail - Manage registers