Experience

UT Physicians

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Patient Access Representative

  • Dec 2014 - Present

  • Answering a high volume of calls daily & checking patients in and out for clinic • Collect and verify insurance and eligibility. Collect payment as required. • Responsible for entering the appropriate ICD- CM diagnosis code with the related CPT code into GECB to assure the physician receives the appropriate reimbursement • Selling products • Providing financial counsel to patients making payments for surgery • Scheduling referral and follow up appointments • Checking daily task list & calling on bump lists & scheduling online appointment requests • Maintain patient confidentiality Show less



Memorial Hermann Health System

• Hospitals and Health Care
• 700 & Above Employee

• Referral Coordinator

  • Oct 2011 - Dec 2014

  • Responsible for scheduling patient appointments for over 24 locations • Coordinated the entire referral process for patient’s appointments & procedures • Verifying insurance for patient’s doctor appointments and procedures • Taking a high volume of calls daily • Providing exceptional customer service • Scheduling Healthpost appointments & assisting with indexing orders when needed & Running reports • Responsible for scheduling patient appointments for over 24 locations • Coordinated the entire referral process for patient’s appointments & procedures • Verifying insurance for patient’s doctor appointments and procedures • Taking a high volume of calls daily • Providing exceptional customer service • Scheduling Healthpost appointments & assisting with indexing orders when needed & Running reports



Lovett Dental

• Dental Assistant Externship

  • Feb 2011 - Mar 2011

  Please see above in skills section Please see above in skills section



Harris County Toll Road Authority

• United States
• Government Administration
• 200 - 300 Employee

• toll collector

  • May 2009 - May 2010

  Collected toll charged for motor vehicles, accepted toll and provided correct change, dispatched to different locations and to management and other staff, and at the end of shift balanced cash and recorded money. Collected toll charged for motor vehicles, accepted toll and provided correct change, dispatched to different locations and to management and other staff, and at the end of shift balanced cash and recorded money.