Experience

blooom

• United States
• Financial Services
• 1 - 100 Employee

• Client Services

  • Nov 2015 - Present



Ascend Learning

• United States
• E-learning
• 700 & Above Employee

• Customer Service Representative at ExamFX

  • Dec 2011 - Oct 2015

  ExamFx delivers students an online solution to their insurance pre-licensing educational needs. Provide support to students and managers utilizing our educational resources. Offer multiple options for communication through email, live chat, and phones within a timely manner. Resolve customer issues by obtaining and examining all information to assess validity of customer complaints and determine possible solutions. Identifying technical errors and user error trends by call and email tracking, peer discussion, and internal dialog. Show less



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2010 - Dec 2011

  Completing transactions for customer orders and purchases. Offering recommendations based on product knowledge and customer needs. Promote loyalty programs and membership. Awarded top performer by exceeding sales goals. Create and organize merchandise displays. Maintain a practical and efficient stock room. Completing transactions for customer orders and purchases. Offering recommendations based on product knowledge and customer needs. Promote loyalty programs and membership. Awarded top performer by exceeding sales goals. Create and organize merchandise displays. Maintain a practical and efficient stock room.