Brandi N.
Merger and Acquisition Learning and Development Consultant at Connexus Credit Union- Claim this Profile
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Topline Score
Bio
Credentials
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Faith Driven Entrepreneur Foundation Group
Faith Driven EntrepreneurMar, 2022- Sep, 2024 -
Project Management Professional (PMP)
KnowledgeHut Solutions Pvt. Ltd.Feb, 2022- Sep, 2024 -
Certified Training Professional
Texas A&M UniversityApr, 2017- Sep, 2024
Experience
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Connexus Credit Union
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Financial Services
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200 - 300 Employee
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Merger and Acquisition Learning and Development Consultant
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Aug 2021 - Present
1. Responsible for ensuring a positive pre- and post-M&A training and learning experience for employees 2. Develops the overall training plan for the merger, acquisition or special project in conjunction with Learning & Development, MX, BT, Change Management and department team members 3. Participates in experience related teams and is focused on the employee training experience 4. Follows standards, practices and processes of the Learning & Development teams 5. Delivers learning courses to audiences from individual contributors to C-level leaders 6. Collaborates with other Learning & Development team members to develop relevant eLearning materials and job aids 7. Maintains working relationships with leaders and co-workers from the Learning & Development team 8. Understands critical project milestones and ensures employee training plans are aligned. 9. Incorporates legal, risk, and/or compliance issues and gaps into training materials 10. Ensures that the culture of both organizations is understood and respected and that the positive elements of both are retained and enhanced 11. Ensures that all elements of member communications match to delivered employee training 12. Seeks feedback from stakeholders, learners and other team members on quality of content, ability to meet training objectives and post-learning outcomes 13. Identifies needs and takes proactive steps to maintain positive experiences 14. When not actively involved in M&A team activities, can be asked to assist with L&D team efforts 15. Complies with all Federal Regulations as they pertain to your job duties, including BSA
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Texas A&M University
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United States
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Higher Education
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700 & Above Employee
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Training Specialist
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Nov 2017 - Aug 2021
• Develop, review and evaluate training materials • Work with UES supervisor and managers to ensure that each employee has a training and development plan documented • Identify training needs for clients • Research to find solutions to training needs from internal and external resources • Deliver in person training to 200+ employees • Collect, compile and report results of training data to ensure each staff member is current on their training plan • Create trainings, by requested Notable Accomplishments • Revamped current mentorship program to reflect the needs of the department • Created a “Rising Star” Training Program
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Texas A&M University - Mays Business School
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United States
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Higher Education
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1 - 100 Employee
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Program Coordinator
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Feb 2016 - Nov 2017
• Assume ownership of all training program initiatives • Design and implement programs to facilitate program goals • Assisted in proposal preparation of any new program initiatives • Managed services and facilitated services for academic and career preparation, such as, behavioral/case interviews, resumes, cover letters, academic papers, online portfolio • Plan, develop and facilitate meetings workshops and special events with students, faculty and staff • Assist with training and daily operational supervision of undergraduate consultants • Develop and update training materials and deliver training sessions for clients • Facilitate services for distant graduate students • Maintain hiring, records, reports and database • Prepare, monitor and manage daily schedules of students shifts, client appointments room reservations and special events • Used role-playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways Notable Accomplishments • Created a weekly course curriculum for the development of consultants students • Assisted with the college Vision of Transformational Leadership within the Special Programs offic
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Administrative Coordinator
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Sep 2011 - Feb 2016
• Managed and coordinated the day to day functions of the BIMS Undergraduate Program, in areas of academics, business and administration • Oversee 2100+ student files • Managed the BIMS Parents’ Association • Served as an assistant to the Assistant Dean and Director • Managed schedules for advisors, director and assistant dean • Perform advising duties, such as, forces, Q Drop, class schedules, course creations, and some advising of UG students • Screened applicant’s resumes for positions, both in-person and via web • Train and manage student workers Notable Accomplishments • Organized and revamped the BIMS office • Crossed-Trained in different roles • Created an online scheduler for students to make an appointment with an advisor • Generated an online “force” system for courses
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West Corporation
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Türkiye
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Computer and Network Security
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Facilitator
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Jun 2006 - Mar 2010
West Corporation – Bryan, TX • Successfully administered the conceptualization, design, execution and management of training sessions and schedules in collaboration with training manager • Facilitated a class for a 7 week period on how to perform world-class customer service and tier 1 technical support for 2 major companies • Played an integral role in the effective transfer of learning in the call center • Conducted extensive analysis of new and existing programs for appropriate modification • Created and revamped curriculum • Used role-playing, simulations, team exercises, group discussions, videos and lecture to instruct participants • Selected and assigned instructors to conduct training classes • Worked with Human Resources on the new hire process for employees Notable Accomplishments • Promoted 3 times within 4 years • Lowest attrition rate • Highest graduation rate • Selected training model for national brand across call centers
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Education
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Northern Arizona University-The W. A. Franke College of Business
Bachelor of Business Administration - BBA, Small Business Administration/Management
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