Experience

Wic Nutrition Program

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Vendor Intake

  • Oct 2016 - Present



Blue Shield of California

• United States
• Insurance
• 700 & Above Employee

• Customer Service

  • Jul 2011 - Present

• Senior Appeals and Grievance Coodinator

  • Jul 2011 - Present

  Investigate and resolve non-clinical medical and dental appeals/complaints,Reply with written correspondence and callbacks,Multi-task, prioritize work load, production, research, and organizational skills, Review related documentation, including EOB’s, internal policies, and guideline.Strong analytical and research skills, knowledge of medical terminology, HMO’s IPA’s and Insurance authorizations, customer and team development focused, excellent interpersonal communication skills, ability to work independently with minimal management oversight in a fast-paced, demanding, spontaneous working environment.