Lead Triage Coordinator

• Jun 2015 - Present

Associate

• Apr 2014 - Present

Lead Call Center Associate Apr 2014-Present GeriNet Health Essentials Downey , C A Works with 16 different doctors Answer telephones and give information to callers Take messages for providers and relay orders to skilled nursing facilities Transfer calls to appropriate departments Train new employees Oversee graveyard shift Enter patient information into databases Verify patient insurance Use Bright Pattern, Aprima, and Salesforce databases Show less

Sales Representative/Application Specialist

• Sep 2013 - Apr 2014

Sales Representative/Application Specialist Sep 2013-Apr 2014 Blue Cross Blue Shield Brea , C A Worked with 5 states, providing insurance to Texas, Oklahoma, New Mexico, Illinois, and Montana Strive to help applicants complete applications with Blue Cross Blue Shield and the Affordable Care Act Direct customers to correct department if assistance needed

Sales Associate

• May 2012 - Feb 2014

Stores Sales Associate May 2012-Feb 2014 Disneyland Resort Anaheim , C A Count money in cash drawers at the end of shifts to ensure that amounts are correct Check stock rooms for requested merchandise Answer customer questions about shows, rides, restrooms, etc. Process merchandise returns and exchanges. Stores Sales Associate May 2012-Feb 2014 Disneyland Resort Anaheim , C A Count money in cash drawers at the end of shifts to ensure that amounts are correct Check stock rooms for requested merchandise Answer customer questions about shows, rides, restrooms, etc. Process merchandise returns and exchanges.

Medical Assistant

• Sep 2011 - Nov 2011

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment Medical Assistant Externship Sep 2011-Nov 2011 Rawal Pediatrics La Mirada , C A Greeted every patient Took vital signs of every patient Maintained patient rooms clean and ready for the next patient Scheduled patient appointments Administered vaccinations Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment Medical Assistant Externship Sep 2011-Nov 2011 Rawal Pediatrics La Mirada , C A Greeted every patient Took vital signs of every patient Maintained patient rooms clean and ready for the next patient Scheduled patient appointments Administered vaccinations