Experience

Boyds

• United States
• Retail
• 1 - 100 Employee

• Sales Associate

  • Jul 2013 - Present

  Creator of the Exceptional Experience in Men's Contemporary Sportswear

• Men's Contemporary Sportswear Sales

  • Jul 2013 - Present



Suzanne Roberts Clothing

• Philadelphia, PA

• Wardrobe Consultant/Stylist

  • Aug 2012 - Jul 2013

  Provide an outstanding customer experience, and personalized service in a boutique setting Compose company email newsletters, create marketing materials, advertising campaigns, and maintain store’s Facebook social media account Stay current on fashion market trends, and maintain brand and product knowledge Exceed sales goals based on last year’s and projected performance Creatively merchandise sales floor and style mannequins, organize and integrate collections by lifestyle category Ensure that merchandise is re-stocked and recovered to maximize productivity Show less



Johnston and Murphy

• Sales

  • May 2011 - Jan 2012

  Sales Provide world class customer care by assisting with selections and effectively resolving customer issues. Develop positive interpersonal relationships Perform all types of register transactions+ manage and process payroll Maintain neat and organized appearance of the sales floor Check in shipment, merchandise and fill store Manage store funds Sales Provide world class customer care by assisting with selections and effectively resolving customer issues. Develop positive interpersonal relationships Perform all types of register transactions+ manage and process payroll Maintain neat and organized appearance of the sales floor Check in shipment, merchandise and fill store Manage store funds



Levi Strauss and Co

• Brand Service Leader

  • May 2010 - May 2011

  Coach on clienteling and customer service Contribute to the brand development through visuals, styling and merchandising of the store Ensure the implementation of all corporate standards and expectations Responsible for counting and depositing store funds Assist in recruiting and developing talent for the company Leads by example by providing the highest level of customer service Coach on clienteling and customer service Contribute to the brand development through visuals, styling and merchandising of the store Ensure the implementation of all corporate standards and expectations Responsible for counting and depositing store funds Assist in recruiting and developing talent for the company Leads by example by providing the highest level of customer service



Benjamin Lovell Shoes

• Philadelphia, PA

• Key Holder/Sales Leader

  • Sep 2008 - Apr 2010

  Provide outstanding customer service in boutique setting with diverse demographic group. Transfer merchandise, place and track special orders Operate cash register, using Retail Pro system Provide outstanding customer service in boutique setting with diverse demographic group. Transfer merchandise, place and track special orders Operate cash register, using Retail Pro system



Lucky Brand Jeans

• Retail Sales Supervisor

  • Oct 2003 - Mar 2007

  Provide excellent customer care in high volume retail store. Manage and coach sales team to ensure high conversion percentage. Provide weekly feedback on sales and traffic to the district office. Operate cash registers, perform customer transactions/ Manage payroll Responsible for opening and closing the store, cash management Provide excellent customer care in high volume retail store. Manage and coach sales team to ensure high conversion percentage. Provide weekly feedback on sales and traffic to the district office. Operate cash registers, perform customer transactions/ Manage payroll Responsible for opening and closing the store, cash management