Experience

Freedom Fertility Pharmacy

• United States
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Patient Care Coordinator

  • Aug 2022 - Present



River Rat

• Pell City, Alabama, United States

• Customer Representative

  • Apr 2014 - Jun 2018

  ▪ Provided exceptional customer service by helping clients resolve issues and questions effectively and efficiently; this resulted in an average CSAT of 92% ▪ Diagnosed issues with customers on their equipment providing exceptional support via phone calls, emails, and in-person ▪ Developed plans on resolution of various customer related issues while documenting any escalations swiftly and accurately ▪ Consulted with product companies and company resources to provide assistance beyond typical scope: was recognized by my boss as employee of the month on multiple occasions for exceptional use of business lines Show less



Self Employed

• United States
• 700 & Above Employee

• Day Care Worker

  • Jan 2012 - Dec 2015

  ▪ Counseled five children daily on implemented coping strategies, improving the ability to communicate, and building overall life skills ▪ Enriched their curriculum with work in gardens, art, and acts of service for one another ▪ Recorded personal progress and set goals to help each child progress ▪ Counseled five children daily on implemented coping strategies, improving the ability to communicate, and building overall life skills ▪ Enriched their curriculum with work in gardens, art, and acts of service for one another ▪ Recorded personal progress and set goals to help each child progress



Coyote Ugly Saloon

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Stock Assistant

  • Mar 2014 - Jun 2014

  ▪ Engaged with clients and business owners to ensure that demands were met in a timely fashion ▪ Stocked all areas of the shelves responsibly and precisely per the weekly layout ▪ Focused on cost containment by cycling end of life products out of the shelves ▪ Engaged with clients and business owners to ensure that demands were met in a timely fashion ▪ Stocked all areas of the shelves responsibly and precisely per the weekly layout ▪ Focused on cost containment by cycling end of life products out of the shelves