Experience

Hilton Singapore Orchard

• Singapore
• Hospitality
• 1 - 100 Employee

• Director of Banquet

  • Jan 2023 - Present



Regent Hotels & Resorts

• Taiwan
• Hospitality
• 100 - 200 Employee

• Director Of Banquet

  • Jan 2019 - Jan 2023



Swissôtel Merchant Court, Singapore

• Singapore
• Hospitality
• 1 - 100 Employee

• Banquet Manager

  • Apr 2013 - Jan 2019



Grand Copthorne Waterfront Hotel

• Hospitality
• 100 - 200 Employee

• Banquet Manager

  • Apr 2004 - Jan 2013

  To pursue a career which will allow me to develop my capabilities, show my passion in the chosen professional. I am motivated, creative, sociable and looking forward to new challenges. EXPERIENCE ACHIEVEMENT • Committee Member Of Mice & Banquet Association Singapore (MBAS) • Winner of Manager of the Year 2014 (Swissotel Merchant Court Hotel) • Winner of Quarter of the Manager 2014 (Swissotel Merchant Court Hotel) • Awarded Best Meeting & Convention Hotel 2007 in Asia by TTG Asia • APEC Singapore 2009 • Outside Catering Singapore Open Barclay Golf Sentosa 2010 • Outside Catering President Challenge Istana 2009 • Managing 13 Weddings on 7th July 2007 • Managing 15 Weddings on 11th November 2011 • Managing daily operations of 34 function room over 3 floors (Inclusive of 4 Ballrooms) DUTIES AND RESPONSIBILITIES • Budgeting & Forecasting. • Monitoring and ensure smooth operations for all events. • P&L analysis, cost control and measurements. • Planning roster and daily events operation. • Guiding and leading the team towards service excellence. • Attend and coordinates daily events meeting with event manager, banquet chef and relevant depts. • Maintain consistency in quality of food / beverages / service / cleanliness of Banquet rooms. • Proper and tactful handling of complaints from customers. • To maximize the possible usage of all resources thus to cut operation cost • Ensure standard operation procedure is performed. • Ensure associates are aware of, understand and applies procedures concerning hotel fire and life safety / emergency procedures. • Enforce staff motivation and team building. • Prevent or reduce work injury as per risk assessment. • Develop, coach and train all associates to meet performance standards. Show less



Pan Pacific Singapore

• Singapore
• Hospitality
• 100 - 200 Employee

• Atrium Lounge Lobby Exexutive

  • Apr 2003 - Apr 2004

• Event Manager

  • Jan 2002 - Apr 2003



Punggol Marina

• Singapore

• F&B Captain

  • Jan 1998 - Oct 2000