Experience

DemandStar Corporation

• United States
• Government Administration
• 1 - 100 Employee

• Manager of Government Development Managers

  • Mar 2021 - Present

  We are responsible for implementing and refining our process to expand the number of government partners using DemandStar. This is a multi-faceted role that will be influential in shaping the government partner product experience, the partner lifecycle journey, and giving rise to the brand.

• Government Development Manager

  • Jun 2020 - Mar 2021

  Leading the way in bringing more government partners into the DemandStar Network. Through our work, governments will reach a larger, more diverse network of businesses. This will give them more competition for their bids, RFP's and other purchases which will ultimately deliver greater value to the communities they serve.We are responsible for implementing and refining our process to expand the number of government partners using DemandStar. This is a multi-faceted role that will be influential in shaping the government partner product experience, the partner lifecycle journey, and giving rise to the brand.



Deltek

• United States
• Software Development
• 700 & Above Employee

• Senior Client Success Manager

  • Jan 2019 - Feb 2020

• Customer Success Manager

  • Jan 2018 - Jan 2019

  Core Accounts Client Success Manager (CSM) is the primary point-of-contact for a book of Onvia’s Core accounts clients throughout the life cycle of their relationship with Onvia. The Core accounts CSM is responsible for ensuring client satisfaction, renewing the annual subscription agreement, and obtaining increased revenue within assigned accounts to achieve sales quota. The Core Accounts CSM works with the mid-market client base and requires a high-level of strategic thinking, execution and business acumen. Additionally the Core Accounts Client Success Manager works to win back former Onvia subscribers and to expand into new divisions within established Strategic accounts.Core Deliverables and Responsibilities:• Proactively oversees partnership to meet and exceed mutual performance objectives, financial targets• Engage with and advise C-level executive decision makers and license holders on how to maximize their partnership, through alignment of their business objectives workflow and Onvia’s solutions achieve maximum ROI and public sector growth.• Develop new business opportunities within existing accounts, negotiating terms and expanding the Onvia footprint.• Has strong understanding of the vertical market to be a trusted advisor for our clients, includes webinars, trade journals and attending local industry meetings to improve knowledge base and expand network connections.• Complete and present annual business reviews for with all clients at 6 months into partnership in collaboration with management team.• Drive overall account plan and strategy, delegate tasks on a daily basis to support staff and follow-up after daily meetings and phone calls to maximize client support approach.• Independently utilize and efficiently maintain technology and reporting functionality to maximize the support of the client base, including usage reports, Excel, reporting and pivot tables in Excel, CRM database (Salesforce) of client contacts, leads and follow-ups

• SDR

  • Jan 2017 - Jan 2018



Onvia

• United States
• Information Services
• 1 - 100 Employee

• Business Development Associate

  • Jan 2017 - Jan 2018

  (Acquired by Deltek) Onvia is a business to government company that focus on government procurement. We track, not only current, but future public sector opportunities as well. Meaning we don’t just focus on helping your organization with bids and RFP but we specialize in helping you get ahead of the process. (Acquired by Deltek) Onvia is a business to government company that focus on government procurement. We track, not only current, but future public sector opportunities as well. Meaning we don’t just focus on helping your organization with bids and RFP but we specialize in helping you get ahead of the process.



Aero Precision, LLC

• United States
• Sporting Goods Manufacturing
• 100 - 200 Employee

• Account Executive

  • Jun 2016 - Nov 2016

  Fire armsResponsible for developing strategic relationships with our customers and building the customer base. As well as for revenue growth and is expected to increase customer satisfaction.Presents information in one-on-one and small group situations to customers, clients, and other employees.Demonstrates decision making, problem solving and negotiating skills.Strategic thinker and proven excellence in planning and delivery.Verbal and written communication skillsProfessional personal presentationAccountable to meet or exceed established sales goals for designated territory as defined by Sales ManagerAdminister and report sales leads according to company policies and proceduresManage sales of products and equipment to current and potential clientsDemonstrated ability to diplomatically and professionally address and resolve customer issuesParticipate in product knowledge training, presentations, application training & product demonstrationsReliabilityInitiative



LA Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• General Manager

  • Jun 2013 - Jun 2016