Bram Olbers
Sales And Marketing Specialist at Aya - Live Together- Claim this Profile
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Dutch Native or bilingual proficiency
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English Full professional proficiency
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French Elementary proficiency
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German Elementary proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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SDEN 1 Certificate
Stichting Dranken Examens en Normering (SDEN)Jan, 2018- Sep, 2024
Experience
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Aya - Live Together
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United States
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Real Estate
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1 - 100 Employee
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Sales And Marketing Specialist
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Aug 2022 - Present
• B2C via direct channels, platforms, and partnerships (~200 contracts for $1.5M revenue) • Manage and develop customer relations to meet and exceed revenue targets • Follow up on sales, customer needs, and critical analysis of the market • Automation of the sales process using CRM (Zoho) and property management software (Buildium) • Work closely with the leasing and operations team to improve customer satisfaction and handle client related issues • Manage social media platforms • B2C via direct channels, platforms, and partnerships (~200 contracts for $1.5M revenue) • Manage and develop customer relations to meet and exceed revenue targets • Follow up on sales, customer needs, and critical analysis of the market • Automation of the sales process using CRM (Zoho) and property management software (Buildium) • Work closely with the leasing and operations team to improve customer satisfaction and handle client related issues • Manage social media platforms
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All-round Hospitality Employee
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Feb 2022 - Aug 2022
• Help open a new restaurant in Castricum • Assisting in recruiting staff members • Advising management on decisions regarding their target group (people in Castricum) as an experienced hospitality employee • Exceeding the guest’s expectations by ensuring they enjoy an unforgettable evening with me as their host • General service responsibilities such as providing the guests with detailed information on menus and drinks, multi-tasking various front-of-the-house duties and communicating with and supervising the rest of the team Show less
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HelloFresh
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Germany
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Consumer Services
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700 & Above Employee
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Shift Lead Customer Care
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Mar 2021 - Aug 2022
• Help and coach customer care employees to correctly answer or solve difficult customer cases • Manage and de-escalate escalations • Responsible for managing the daily KPIs and communicating with remote RTM team • Help train and coach new employees • Help and coach customer care employees to correctly answer or solve difficult customer cases • Manage and de-escalate escalations • Responsible for managing the daily KPIs and communicating with remote RTM team • Help train and coach new employees
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Waiter
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Sep 2020 - Mar 2021
• Worked as a team member to achieve the highest level of customer service • Worked as a team member to achieve the highest level of customer service
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Host/Waiter/Bartender & Supervisor
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Jan 2017 - Jun 2020
• Supervising the team • Responsible for opening and closing the restaurant and managing stock • Organized parties (such as anniversaries and birthdays) • Helped train new employees • Supervising the team • Responsible for opening and closing the restaurant and managing stock • Organized parties (such as anniversaries and birthdays) • Helped train new employees
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Albert Heijn
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Netherlands
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Retail
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700 & Above Employee
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Cashier
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Dec 2014 - Nov 2016
• Worked at the service desk • Responsible for solving customer problems in a professional manner • Helped open and close the supermarket • Worked at the service desk • Responsible for solving customer problems in a professional manner • Helped open and close the supermarket
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Education
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2018 - 2022
NHL Stenden
Bachelor or Arts degree, International Hospitality Management -
Bonhoeffercollege Castricum
High School Diploma, Pre-university education (VWO) -
Bonhoeffer College Castricum
High School Diploma, Senior general secondary education (HAVO)
Community
